Berry College Hiring for DIRECTOR OF ADVANCEMENT OPERATIONS AND SERVICES at Mount Berry, Georgia Full Time

Berry College seeks a Director of Advancement Operations and Services to lead the management and implementation of the Advancement Office’s internal operations that provide top-quality resources and information for success in fundraising and alumni engagement. This role aligns technology, business processes, people and policies with the priorities and resources of the division. This position reports to the Vice President of Advancement and serves on the advancement leadership team to bring a technology and data informed perspective.

Utilizing Salesforce as the College’s constituent relationship management software (CRM), the Director of Advancement Operations and Services is responsible for database administration, gift processing, report and list generation, data management and integrity, data analysis, acknowledgements, and mailings. The successful candidate also serves as the primary liaison with the offices of Enrollment Management, Business, and Information Technology on cross functional activities.

The ideal candidate will have strong analytical, communication, and organization skills, a good understanding of CRM technology, and the ability to manage multiple projects simultaneously. This position will work collaboratively with the entire Advancement department to support institutional fundraising and engagement goals.

Responsibilities:

• Supervise and support Advancement Operations and Services staff.
• Support advancement department goals through creation of custom reports, dashboards, mailings, data audits and cleanup, and other tasks applying best practices within Salesforce.
• Troubleshoot Salesforce issues and provide prompt end-user support.
• Develop and lead both department-wide and one-on-one Salesforce training for staff to effectively carry out their roles.
• Serve as primary contact with the Office of Information Technology regarding Salesforce integration and other high-level needs including building new advancement features, data imports, data analysis, troubleshooting and creating advanced reports.
• Serve as primary contact with the Business Office for gift reconciliation (monthly, quarterly, and annually), gift entry adjustments, documentation for auditors, and establishing new funds.
• Serve as primary contact with Enrollment Management Office for scholarship related activities.
• Ensure staff are crossed trained in procedures to ensure continued coverage during vacancies.
• Direct the daily management of donor records, gift processing and acknowledgements.
• Complete audit-related and other giving communications such as tax letters, pledge reminders, year-end reconciliation, monthly giving updates, and CGA reports. Provide data for financial statements.
• Manage department-wide communications calendar.
• Provide accurate lists and data to support fund raising, marketing and stewardship communications and events, including donor lists and recognition and scholarship reports.
• Coordinate email marketing efforts, including segmenting, list management, and distribution.
• Create and maintain policies and procedures for the department.

REQUIREMENTS:

• Proven CRM experience (Salesforce preferred but not necessary)
• Proficiency with Excel
• Demonstrated ability to design and implement new processes
• Demonstrated ability to meet deadlines and prioritize simultaneous requests
• Strong financial, analytical, project management and communication skills

ADDITIONAL INFORMATION:

ABOUT BERRY COLLEGE

Berry is a selective independent college of 2,200 undergraduate students located adjacent to Rome, GA, midway between Atlanta, GA, and Chattanooga, TN. Berry’s educational approach deliberately unites challenging academic programs with practical work experience in a residential campus community that encourages faith and emphasizes caring for the needs of others above self. This commitment to an “education of the head, heart and hands” remains as relevant today as when our founder instilled this ethic more than a century ago. Nationally recognized for quality of learning and quality of life, Berry offers first-rate undergraduate degree programs in the sciences, humanities, arts and human sciences, as well as undergraduate and master’s level opportunities in business and teacher education. The College’s stunning 27,000-acre campus affords opportunities that cannot be duplicated elsewhere. Berry’s ongoing commitment is to provide exceptional educational experiences to talented students from a wide range of social, racial, and economic backgrounds.

COLLEGE COMMITMENTS

Berry College is committed to recruiting and supporting a diverse faculty and staff. An Equal Opportunity Institution, Berry complies with all applicable laws and provisions prohibiting discrimination in its educational and employment policies. Berry respects the essential dignity of all individuals and accordingly hires and promotes employees without regard to matters of personal identity such as ethnicity, religion, gender, sexual orientation, and political affiliation. Berry College is committed to ensuring facilities, programs, services, and activities are accessible to everyone, including those seeking employment at Berry College. Inquiries about interview or workplace accommodations are welcomed and can be directed to Wayne Phipps, Director of Human Resources, at (706) 290-2698.

APPLICATION INSTRUCTIONS:

Applicants should submit a letter of application, resume, and the contact information for three (3) professional references. Review of applications will begin immediately and continue until a qualified individual has been hired. Berry College is an equal opportunity employer. For ADA Accommodations please contact our ADA Coordinator VTTY 706-233-4062.