Associated Credit Union Of Texas Hiring for IT Network Administrator Job at League City, TX Full Time

ACU of Texas is a 2022 Houston Chronicle Top Workplace and we’re looking for you to come join our team as an IT Network Administrator!

A primary focus of ACU of Texas is how we can improve our digital footprint in the credit union world. Big strides were taken in 2022 and we look to do even more in 2023. Our ideal candidate will be able to manage and improve upon our existing network solutions and also look to bring on new technology to support existing and current initiatives. They must be able to problem solve and work well within a team environment.

The IT Network Administrator position will have the ability to work remotely part-time once all in-person training is completed.

Here are some of the perks you’ll get when working at ACU of Texas:

• Health Insurance Benefits: Effective after 30 days!
• Paid Holidays
• Vacation and Sick Pay
• 401(K) Options, which now includes a Student Loan Repayment Match option
• Annual Bonus
• Tuition Reimbursement Program
• And many more!

The position responsibilities are:

• Network administration, operation and maintenance of LAN/WAN comprised of multiple MS Windows servers. Independently works with our 100% Fortinet-based network.
• Performs advanced administration of our network, including remote connectivity, branch WAN network, internet availability, and vendor VPNs. Participates in the evaluation of current infrastructure and the development of strategies for planned growth.
• Participates in planning, implementation and supporting network changes, including upgrades of hardware and software associated with LAN/WAN communications.
• Administers and works with our vendors for all aspects of our Genesys Cloud phone system.
• Remains abreast of computer technology and trends in search of potential improvements in various systems that might enhance the credit union’s ability to deliver products and services to staff and members.
• Develops, assists and manages IT systems and projects of all sizes with little supervision.
• Works with various vendors on new technology offerings, system upgrades and troubleshooting related problems.
• Trains other IT support specialists with knowledge and experience gained on the job and through training; expands current knowledge utilizing other IT team members, job relevant research and on the job experiences.
• Provides internal technical support via web-based helpdesk, phone calls, and branch visits in company car.
• Utilizes and maintains high quality documentation in an internal Microsoft OneNote IT knowledge base.

Note: The list of duties is not exhaustive. It may be supplemented as necessary from time to time.

Education/ Certifications/ Licenses

A college degree preferred.

Experience

Two to five years of similar or related experience, including time spent in preparatory positions.

Interpersonal Skills

A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

American with Disability Specifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand or sit , walk use hands/fingers to handle, or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position). Climb stairs or ladders or balance (Ascend/Descend, Work atop, Traverse), stoop, kneel, crouch or crawl; (Position self to), move . Talk / hear; (Communicate, Detect, Converse with , Discern, Convey, Express oneself, Exchange information) . See (Detect Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess). Taste/Smell (Detect, Distinguish, Determine). Pushing or Pulling, Reaching, Repetitive motion.

Lifting Requirements

• 
  Light work –Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force constantly to move objects. Light work involves sitting or standing for lengths of time.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.