Armstrong Transportation Hiring for Trucking Dispatcher | Customer Service | Entry Level Opportunity Job at Memphis, TN Full Time

The ideal candidate for this position will have some recent experience in the trucking industry primarily in a driver management and/or customer service role. Impressive candidates without any direct trucking experience will also be considered.

The general duties of this position include the following:

· Communicate with customers regarding truck availability, expected pickup and delivery times, appointment scheduling and so forth

· Enter new customer loads into the TMS system

· Based on customer needs and driver availability, create an efficient daily plan to determine what trips to assign to each individual driver

· Provide clear and complete instructions to drivers for each pick-up and delivery event

· Perform general management of a fleet of drivers including daily start times, work assignments, vacation time, annual performance reviews and similar duties

· Provide status updates to customers on pick-up and delivery times as needed

· Insure that drivers perform driving tasks safely and within DOT hours of service regulatory requirements and in compliance with company safety policies

· Work with drivers to maximize productivity and overall driver satisfaction

· Review the driver’s weekly activity to insure that all transactions in the TMS system contain accurate pick-up and delivery times, trailer information and other critical data.

· Ensure that drivers meet all administrative requirements of Armstrong such as submitting PODs, receipts, trip reports, etc. as well as other administrative needs.

No significant travel required.

This position must be performed in the office Monday through Friday.

Job Type: Full-time

Pay: $45,000.00 – $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Memphis, TN 38118: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location