Premium Administration Implementation Manager
As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Consumer Benefits Solutions team in Farmington, CT.
This is a hybrid role with the flexibility to work both virtually and from our Farmington, CT office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Install Premium Administration services for clients by creating of new accounts on Premium Administration systems such as Resource One, IBM and EBIX.
- Engage and educate clients and insurance carriers on the necessary administration processes and tools to ensure accurate payroll and billing services.
- Develop and implement process maps and project plans for the implementation of new Premium Administration plans.
- Maintain all project plans and ensure compliance to timeframe and collaborate with stakeholders for all implementation processes.
- Identify areas of opportunity within processes and tools throughout the client implementation lifecycle.
- Create standard workflows, handoff processes, and training for Premium Administration team on new business processes and systems.
- Partner with Information Services Team on testing of systems and processes for new clients.
- Build relationships with Client payroll/benefit, human resources and IT departments to set up and manage the payroll deduction, remittance and payment processes for our clients.
- Lead implementation call content Premium Administration implementations independently or in coordination with Client Manager.
- Coordinate with Consumer Solution Lead Consultants, Client Managers and Account Managers to manage the implementation process against an established timeline.
- Work closely with Client Manager on content for weekly call agendas and items of escalation.
- Build and manage timelines, payroll calendars and data file exchange parameters with clients and insurance carriers
How this opportunity is different
This position is responsible for the implementation of payroll and billing administration services for new clients as well as the transition and training of the Premium Administration team on core processes and tools. Also manage the Implementation Process for new Clients.
Skills and experience that will lead to success
- 3+ years of project management experience (client-facing)
- 5+ Microsoft Suite Applications
- 2+ years of training experience
Preferred Experience:
- 1+ years billing experience working with insurance carriers
- 1+ year billing and reconciliation experience
Education:
- Bachelors’ Degree or equivalent years of experience.
Pay Transparency
The salary range for this position (intended for U.S. applicants) is $70,000 to $85,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
How we support our colleagues
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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