Anytime Heating, Cooling & Plumbing Hiring for Customer Service Representative Job at Georgia Full Time

Searching for a motivated individual to coordinate and dispatch HVAC technicians while providing excellent customer service to our residential and commercial customers. This position requires a motivated person that is detail oriented, punctual and dependable.

JOB RESPONSIBILITIES:

– Answering phones & scheduling customer appointments

– Communication with Property and Facility Management companies

– Maintain technicians daily dispatch schedules

– Maintain customer database with new and existing customers

– Coordinating and facilitating customer maintenance schedules

REQUIREMENTS:

– Dispatching experience is recommended

– Ability to work in a fast-paced environment and under pressure

– Positive and outgoing personality

– Advanced customer service skills

– Organized

– Ability to multitask

– Strong ability to use Microsoft office, email and internet applications

– Available to work overtime when needed

– Excellent verbal skills

– Professional phone skills

– Strong interpersonal skills

BENEFITS:

– Hourly pay with O.T. (Mon-Fri)

– $15-$25 Commission for each maintenance agreement sold (Paid weekly)

– $5000 Bonus for each 5 years of employment

– Christmas Bonus plan

– 401K & Roth retirement plans with 4% company match (available after 1 year & fully vested)

– Paid holidays

– ADP direct deposit (paid every Friday)

– Paid vacation (1 week after one year, 2 weeks after three years)

– Company paid life insurance (no cost to employees)

– Company paid long term disability insurance (no cost to employees)

– Group health insurance (We pay 80% of the employees’ insurance)

– Group vision insurance

– Group dental insurance

Job Type: Full-time

Pay: $35,000.00 – $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Work Location: One location