American Leak Detection Hiring for Customer Service Representative Job at Hesperia, CA Full Time

Job Duties : The mission of American Leak Detection is find leaks in a manner that is non-invasive, efficient. We will give prompt, professional, and courteous service to all customers, while providing the best leak detection services in the world.

This is a service position, meaning you are always serving an internal or external customer. The person answering the phone is the first person who customers interact with and sets the tone for future interactions by making a good impression.

*** This is a part time position with shifts between 8am-5pm M-F with the potential to go full time.***

Job functions include:

· Answering calls from customers including homeowners, insurance adjusters, management companies, plumbers, contractors and commercial businesses.

· Describing out leak detection services, preparing work orders, scheduling and dispatch technicians to appropriate locations, relay work orders, messages, and information to or from technicians using telephone and or computers

· Preparing work orders, schedule service call, and dispatch technicians to the appropriate jobs. Keep records of service calls and work orders.

· Preparing insurance reports from completed work orders

· Complete assignments by a deadline

· Tracking and collecting competed billings

· Maintaining files

· Shipping and receiving parts, tools and supplies

· Assist in maintaining the facility

· Preparing monthly reports

· Filing and organizing daily paperwork

· Handling varied daily challenges to insure efficient and profitable operation of the office.

Schedule Jobs

Data Entry

Collections

Maintain Office And Equipment

Using Quick books and Excel Daily.

Work Remotely

• No

Job Type: Part-time

Pay: $16.00 – $18.00 per hour

Weekly day range:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: One location