Amazoncom Services Inc Hiring for Sr Program Manager, ABPL Fraud Management at Seattle, WA  Full Time

The ideal candidate will be comfortable working independently in a fast paced, technical, and high energy environment. They are critical thinkers, analytical, innovative, and resourceful with a history of solving complex and ambiguous problems. As this is a global and cross-functional role, the candidate will leverage their program and stakeholder management skillsets to define strategies, influence leaders and stakeholders, and collaborate with partner teams to execute a plan.

Key job responsibilities
Key responsibilities include:
-Own KPIs that measure fraud management performance and efficiencies.
-Perform end to end evaluation identify customer friction issues, operational defects, and scaling challenges (both system and operational).
-Own and develop policies, processes, and implement them across global teams.
-Contribute to the overall fraud management and product development strategies.
Present key learnings and vision to stakeholders and leadership.

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• 2+ years of driving process improvements experience
• Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.