Certificates, Licenses, Registrations:
Has and maintains all appropriate licenses and registrations for the role per organizational or state requirements Functional Skills:
This role may be virtual and the adjuster will work claims from the Virtual Triage Tool leveraging the use of the Virtual Assist application
Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy
Applies general and occasionally broad knowledge of insurance policy, coverage, and regulation
Applies general and occasionally broad knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
Applies general and occasionally broad knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
Applies general and occasionally broad conflict management and problem resolution skills in managing internal and external customer relationships
Ability to investigate, evaluate, negotiate and settle moderately complex and occasionally complex claims
Provides individual decision making within authority limits
Applies general and occasionally broad negotiation and/or arbitration skills
Notes: The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/
Learn more about life at Allstate. Connect with us on Twitter , Facebook , Instagram and LinkedIn or watch a video .
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