University of Miami Hiring for Customer Service Representative Job at Miami, FL Full Time

The Canes Central Department has an exciting opportunity for a full-time Canes Central Associate (in person customer service) to work in Coral Gables campus.

Salary range $40,000 to $42,000, depending on experience.

The Canes Central Associate provides direct one-stop support and customer service to current and prospective students, parents, staff, faculty and other constituencies as part of a dynamic team in the University of Miami’s Canes Central. The Canes Central Associate performs administrative duties requiring detailed knowledge of University admissions, financial aid, and registration policies and procedures, general enrollment requirements for academic programs, and resources for prospective and enrolled students. This role provides information that includes, but is not limited to, basic financial aid, registration, student records, admission data, etc. In addition, this position counsels, advises, investigates, and resolves student cases in the areas of enrollment, financial aid, billing and payment, registration, and records.

Job Type: Full-time

Pay: $19.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: One location