Allstate – Boone Financial Services Hiring for Customer Contact Specialist Job at Allen, TX Full Time

Allstate Insurance in Allen is seeking a F/T Customer Contact Specialist. Excellent opportunity to begin insurance career in a fast paced, dynamic environment. Prior insurance experience is not required. We will provide the training and development needed to succeed. You will assist customers by providing recommendations and solutions to protect their property and automobiles.

Responsibilities Include:

• Provide prompt, accurate, and friendly customer service
• Conduct policy reviews and recommend the best coverage
• Work with current and existing clients to ensure complete satisfaction with agency
• Help with claim processing and resolution
• Identify sales opportunities for existing households and transfer “warm leads” to sales professionals by uncovering cross sale and referral opportunities
• Ensure customers have a smooth on-boarding experience by making Welcome Calls and collecting signatures on necessary documents.
• Be a team player and help us grow by increasing client base for the agency

Requirements

• Complete training and obtain the required insurance license within 30 days of hire
• Must have effective written and verbal communication skills
• Ability to excel working within an office team environment
• Strong organizational and problem-solving skills
• Friendly, energetic, and enthusiastic personality
• Proficiency with computer applications’

Benefit Conditions: * Waiting Period

This Job Is Ideal for Someone Who Is:

• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Achievement-oriented — enjoys taking on challenges, even if they might fail

Job Type: Full-time

Pay: $16.00 – $17.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Allen, TX 75013: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location