Allied Onesource Hiring for Desktop Engineer – 110936 Job at Topeka, KS Full Time

• Does being a part of a dynamic global team that’s setting the bar for customer engagement and technology enablement pique your curiosity?
• Are you passionate about technology and engaging with staff to optimize its utilization?
• Are you a high-energy individual who thrives in technology environments?
• Do you love working with smart, dynamic, collaborative teams
• If so, this may be the opportunity you have been looking for

The Desktop Engineer position provides enterprise clients technical leadership in the implementation and day-to-day operations of desktop solutions and related technologies. Responsible for the organization’s desktop computing environment, ensuring hardware and software is maintained and provides the best experience to all end users. The Desktop Engineer is also involved with extensive team and customer interaction, provides on-site and remote technical support in the resolution of escalated issues, and maintaining positive contact with leadership and support staff.

Duties:

• Maintain and troubleshoot Group Policy as it applies to application delivery and workstation management
• Maintain computer and user groups in Active Directory as they apply to application delivery
• Designs automated installation processes for the workstation using SCCM, Microsoft’s standard installer technology (MSI)
• Troubleshoots application and desktop-related issues in coordination with other members of IT and users, as necessary
• Monitors and deploys OS and application updates using SCCM, WSUS and other mechanisms
• End-User Cell phone management (includes delivery of device, set-up, configuration of apps and email, troubleshooting)
• Utilize ServiceNow ticketing system to update trouble tickets and requests

Qualifications:

• Active Directory, Group Policy, and use for managing user and computer objects
• Windows 10 Enterprise operating system features, settings and installation
• System Center Configuration Manager, Intune, Autopilot, and their use for managing features, settings, and configurations of Windows, Office, and third-party applications
• Computer hardware configurations and their impacts on performance
• BIOS functions and configuration
• Wired and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANs
• Ability to shift priorities and manage change with a positive outcome
• Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations.
• Proactive in seeking innovative ways in which to help others
• Strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
• Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
• Experience managing mobile device technologies.

Salary: $45,000 – $54,000