All State Fastener Hiring for Desktop Support Specialist Job at Roseville, MI Full Time

Purpose: Assist the IT manager in the daily administration task associated with hardware and software issues as well as assist in coordination of long term projects relates to companies network infrastructure as well as software development.

Essential Duties and Responsibilities:

· Monitor helpdesk system and assist users with requests.

· Purchase and setup new computers and desktop phones

· Setup new users and assist with initial logins and basic network navigation such as the use of shared drives and printers.

· Assist users with email issues in Proofpoint

· Manage Proofpoint spam education campaigns

· Manage the creation of customer and internal labels.

· Evaluate new software on an ongoing process.

· Maintain physical inventory of IT equipment as well as maintaining storage room for equipment.

· Assist users with desktop and network issues providing first level support.

· Create reports Prophet 21 reports in Excel

· Other assigned tasks as needed.

Education and Experience:

Must have high school diploma and have at least sophomore status in a BS or AS program in Hardware or Software discipline.

Experience with Microsoft 365

Must have a good command of the English language, both written and verbal.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
none

Work Location: One location