Advantex Professional Services Hiring for IT Manager Job at Laguna Beach, CA Full Time

An Irvine based financial services firm has an exciting opportunity for a highly-skilled IT Manager responsible for organization-wide systems and information. The ideal candidate will have at least five years of experience and hold a Bachelor’s Degree in the field, as well as be comfortable working with Jira, Google Work Spaces, Power BI , Tecta, KPI Dashboards, AnswerForce, Freshdesk Slack and AWS to service 180 users and managing two direct reports.

This position offers up to $50 per hour contract-to hire rate 5 days a week in the office.

Duties:

• Provide day-to-day administrative support for routine operations of third-party systems and applications
• Oversee 100% of the requests, incidents, and problems through Jira
• Running regular checks on network and data security
• Identifying and acting on opportunities to improve and update software and systems
• Developing and implementing IT policy and best practice guides for the organization
• Designing training programs and workshops for staff
• Conducting regular system audits
• Running and sharing regular operation system reports with senior staff
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
• Managing and reporting on allocation of IT budget
• Providing direction for IT team members
• Identifying opportunities for team training and skills advancement
• Maintain and update network infrastructure and equipment
• Support virtual servers and environments
• Update patching of servers and workstations
• Monitor end-point protection
• Create and maintain systems documentation and procedures
• Document configurations and changes via change management policies
• Assist in the development and implementation of information security policies
• Administer Domain accounts, E-mail, remote access, and Internet services
• Contribute to network design and work plan development and implementation
• Project short and long-term network requirements and recommend changes accordingly
• Provide user support via ticketing system
• Establish and maintain positive working relationships with co-workers, staff, and vendors

Requirements:

• Bachelor’s Degree
• 5+ years’ total experience
• 2 years’ experience managing a small team
• 2 years’ experience in a Google Work Spaces environment
• Experience with Jira required
• ASW, DNS
• Power BI, Tecta, KPI Dashboards, AnswerForce, Freshdesk Slack
• Systems monitoring and management tools
• Strong problem analysis and resolution techniques
• Skill to interpret technical manuals and documentation
• Ability to coordinate daily operations, organize and schedule activities
• Ability to clearly communicate orally and in writing in a clear and concise manner
• Communicate complex concepts and technologies to non-technical staff and management