Summary
Ace Endico is seeking a help desk analyst for our office located in Brewster NY. This is a full time IT help desk position. The Ideal candidate for this position will have worked for a Managed Service Provider, IT services company, or a company in a Technical Support role. This individual will handle tickets as they come in, handle calls as they come in, and perform on-site calls if necessary. Some travel between New Jersey and Rhode Island may be required. Primary duties will be completed in the office.
We are counting on you to be able to deploy and maintain reliable and secure desktop solutions at assigned client locations while providing “white-glove” support to the end users.
Schedule
Training period will be Monday to Friday 8:30am – 5:30pm
After training, position will move to a Sunday +4 weekday schedule
Qualifications
Responsibilities
Equal Opportunity Employer Statement
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
***The above information describes the general nature and level of work performed for this position. This job description is not a comprehensive list of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.***
Job Type: Full-time
Pay: $65,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
Work Location: One location
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