AccentCare, Inc Hiring for On Call Staffing Coordinator-Remote Job at Dallas, TX Full Time

Responsibilities:

• Receives referrals and inquiries concerning the programs of the agency.
• Routes referrals and inquiries concerning licensed service to the appropriate person/department
• Responds promptly and courteously to all patients’/clients’ inquiries or problems. Refers to Nursing Supervisor, Office Manager, or Director as appropriate.
• Assigns staff appropriately according to client’s needs and staff skills.
• Maintains current records of client requests, employee availability, delegated assignments and any/all other as requested by Director.
• Communicates continually with employee and client to evaluate service.
• Interviews and screens unlicensed applicants. Recommends appropriate action to the Director of Private Services for final decisions.
• Promotes agency’s positive image through effective telecommunication and personal staff/client interactions.
• Reviews staff timecards for accuracy.
• Assists in reassessment and evaluations of field staff.
• Serves as liaison between the caregivers and Director/Coordinator of Branch Operations.
• Complies with all agency policy and procedures.
• Assumes other responsibilities as delegated by the leadership.

Qualifications:

• Minimum Education: High School Diploma
• Must be at least 18 years of age
• A least one year’s experience in a health delivery field utilizing clerical, secretarial and telephone skills.
• Ability to maintain effective verbal and written communication with patients and field and office staff

• Laptop/Headset will be provided – candidates must have reliable Internet and/or WIFI sufficient to meet the demands of the job