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Acara Solutions Hiring for Associate IT Support Technician Job at Houston, TX Full Time
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Acara Solutions is looking for Associate IT Support Technician for our Client located in Houston, TX
- Impacts customers throughout the institution.
- Provides support and analysis of business, processes, and management problems in terms of system and customer-department requirements and acts to remediate issues at the customer point of use.
- Assists customers and customer departments’ support personnel in resolving assigned hardware, software, integration, and operating system-level problems in the desktop, mobile computing and network environments.
- Identifies problems, applies optimum solutions and communicates the resolutions.
- Owns assigned issues, maintains complete, accurate and up-to-date incident tracking information, escalates to appropriate support departments and follows up with departments.
- Associate IT Support Technician will be handling decommissioning of assets at the client to support the Data Security initiative updates.
- Resource will be working in warehouse environment
Pay and Benefits:
- The Salary for this position is $27.87 per hour (Max Pay rate).
Required Skills / Qualifications:
- High school diploma or GED
- Minimum of 2 years’ experience as Associate IT Support Technician
Preferred Skills / Qualifications:
- A+ Certification
- Ready and able to handle large volume of equipment for decommissioning
- Able to operate pallet jack
Additional Information:
- Upon offer of employment, the individual will be subject to a background check and a drug screen
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron’s strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
