ABBTECH Professional Resources Hiring for PC Technician Job at Greensboro, NC Full Time

ABBTECH is seeking a PC Technician for the IRS. The tech will perform troubleshooting and repairs. Diagnose and repair computer problems. May require manipulation of software or hardware rearrange program steps and provide other adjustments. Perform component level troubleshooting. Swap out parts, when necessary, responsible for carrying out work on large more complex projects independently or is assigned to provide direction on large projects to less senior personnel. Working under direction of a Program Manager, the job will require basic troubleshooting and repairs. Responsible for preparing and submitting various documents to support the work performed. Will perform ticket management. Will perform work with elevated administrative rights. Will be part of a refresh of all client’s computers nationwide.

The following information is not limited to the responsibilities of the position:

• Basic Trouble shooting and repairs
• Ticket management using HP Service Manager
• Add computers to the domain
• Manage computers on the domain
• Remove computers from the domain
• Search hard drives for user
• Use provided tools to capture user data and move to the target systems
• Install software on computer systems
• Maintain catalog and control inventory for assets identified for special tasks
• Perform loading of above-baseline software
• Perform quality control steps for systems
• Setup systems to prepare for imaging
• Receive equipment shipment
• Update database inventory records
• Reset BIOS
• Assist in equipment sanitization using provided software
• Verify equipment for final disposal
• Prepare equipment for imaging
• Install and configure above-baseline software manually and using automated tools
• Update all records in client’s system databases
• Perform triage, maintenance and repair or replacement of equipment not covered by manufacturer warranty.

Requirements

Recognized certificates in one or more of the following or equivalent experience which demonstrates proficiency.

· Comp Tia A+

· Microsoft Certified Desktop Support Technician

· 2 or 4+ year degree in an IT related field of work

Travel 30+% nationwide required

COVID restrictions based on state-to-state mandate

Able to obtain a public trust

Job Types: Full-time, Contract

Pay: $19.00 – $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location