HAUS EXPERIENCE MANAGER
Gravity Haus is an inclusive community that enables an active lifestyle – the seamless merging of work, play, and outdoor adventures. We believe in asking three questions:
Is it good for you?
Is it good for the planet?
Is it an amazing experience?
Based in the heart of the Rocky Mountains, we’re enabling world-class experiences for the modern adventurer, specializing in uniquely designed guest rooms, functional co-working spaces, holistic training and recovery programs, and thoughtfully crafted food and beverage offerings – all curated with a focus on sustainability, connections with nature, and our unique brand of “haus-pitality.” With properties in Vail, Breckenridge, Winter Park, Steamboat, Truckee-Tahoe and future developments in the works, we’re rapidly broadening our reach and poised to double the size of our workforce over the next 12-24 months.
That’s where you come in.
About the Haus Experience Manager Position
The Haus Experience Manager is responsible for all the front desk operations, member/guest/owner relations and manages the hotel rooms division. This leadership position is responsible for hiring, training, mentoring all front desk staff and maintains an open communication with all GHV teams. This position will drive elevated service levels in line with brand standards, address in a timely manner any member/guest/owner complaints, maintain high review scores, provide excellent customer service and keep an accurate room distribution on all channels.
Responsibilities
Required Skills
What We Can Offer You
40% off Food & Non-Alcoholic Beverage at Gravity Haus locations
40% off Spa Treatments
40% Personal Training
Access to premium outdoor gear from top brands through Haus Quiver
Gravity Haus is an Equal Opportunity Employer committed to building a diverse team and inclusive work environment. Our mission includes enabling access to the outdoors for all.
Job Types: Full-time, Part-time
Pay: $65,000.00 – $75,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
Work Location: One location
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