The ideal candidate will work with minimal direction as a seasoned resource. Installs, configures, troubleshoots, resolve complex issues, and supports ongoing usability of desktop computers, laptops, SW/HW, and peripheral Commercial-Off-The-Shelf (COTS) / Government-Off-The-Shelf (GOTS) technology. Responsible for providing all Domestic Consular facilities with technical expertise supporting the HW/SW located at the Domestic Consular/Passport facilities.
The scope of this effort is to provide IT Operations and Maintenance support for the HW/SW platforms on which Consular Affairs (CA) IT systems reside and operate at the Passport Offices and Agencies. The SA provides support at domestic Consular facilities working closely with the Government SAs as requested. The SA shall support the ISSO and ensure that security and internal controls are handled in accordance with DOS policies and procedures. The SA shall ensure that all problems/incidents are logged into the Ticket Management System and managed in accordance with the requirements specified by the government.
Day to Day Work Responsibilities:
Qualifications:
Basic Qualifications:
Preferred Qualifications:
Education:
Shift/Hours: Day/First shift, approximately 7am – 3pm, Monday-Friday. Exact hours to be established by site lead.
Peraton Overview:
Salary Range: Salary Minimum: $40,000 Salary Mid: $80,000 Salary Maximum: $100,000 The estimate displayed represents the typical salary range for this position, and is just one component of Peraton’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees. EEO Tagline (Text Only): An Equal Opportunity Employer including Disability/Veteran.
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