TEKsystems has a client that is in need of a Incident Analysts. These individuals will be supporting multiple product lines to manage data to help make strategic decisions. On a day to day basis they will be responsible for performing the day to day monitoring of critical business flows, taking ownership of triaging critical/high incidents and working with the product teams. They use Spunk and Dynatrace for monitoring tools but they are open to alternative experience with different monitoring tools. They are 24/7 support so at this time they ideally would like someone who is open to either first or second shift until the overseas location takes over support. There will also be some on call support required for the weekends but very little.
Skills:
Incident Management, Change Management, Problem Management
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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