Position: Information Technology Specialist I
Reports to: IT Administrator & COO
Location: Lubbock, TX
This position functions within the IT department and under supervision of the IT Administrator or delegated staff. The Information Technology Specialist performs basic level work in a directed and/or self-directed environment with focus on internal customers.
Summary of Primary Duties/Responsibilities:
Vista Bank is seeking a qualified person for an Information Technology Specialist position for our IT Services team. As Information Technology Specialist, reporting to the IT Administration Manager, you will provide support for deployment and maintenance of Vista Banks system hardware, operating systems, and applications, focusing on internal Customer Support and endpoints within the environment. Provide organization-wide service request management, service request escalation and day-to-day technical support. Provide analysis and resolution planning for detected issues and seek appropriate resolution to meet the goals of the department or organization. Responsible for performing a variety of technical duties related to system maintenance and operations. Perform research and analysis to provide resolution for technical issues related to Vista Banks network. Responsible for complying with and enforcing Vista Banks Security Policy and other policies. This position is 100% in person with opportunities to travel from time to time. Duties and responsibilities of the position include:
· Assist with help desk calls, scheduling, and tickets for internal customers
· Maintain good notes and excellent customer communication while diligently updating ticketing system
· Under IT staff guidance, perform computer imaging, staging and installation
· Troubleshoot problems reported by users
· Maintain network and system security
· Analyze and isolate issues
· Monitor networks to ensure availability to users
· Evaluate and make recommendations to optimize system’s performance
· Identify user technical needs
· Administer desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment
· New user set up / removal of terminated users / Process Review
· Working closely with IT Officers and contracted IT support vendor
· Troubleshooting issues through contact with vendors as needed
· Telecommunication provisioning and troubleshooting
· Traveling to bank branches as needed
· Participating in implementation projects
· Other duties as assigned
This Position requires:
Vista Bank offers a competitive benefits package including paid bank holidays.
Contact any Vista Bank location for an application.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Vista Bank reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Vista Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, natural origin, sex, age, status as a protected veteran, among other things, or status as a
qualified individual with disability.
Job Type: Full-time
Pay: $45,000.00 – $55,000.00 per year
Benefits:
Schedule:
Application Question(s):
Education:
Experience:
Language:
Work Location: One location
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Tele-Consultants, Inc. (TCI) is seeking motivated full-time or part-time Programmers with experience in developing technical...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Job Title: Technical Analyst FLSA Status: Exempt Department: Information Technology Reports to: Manager, Business Analysts...
Apply For This JobJob Description The Enterprise Strategy Office (ESO) is responsible for driving our Company strategy into action.- As part of these...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Maxor National Pharmacy Services has an opportunity for an IT Pharmacy Support Analyst with Pharmacy...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Alera Group is seeking a Server Administrator to join their team! Alera Group was formed...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able...
Apply For This Job