FLSA Status: Exempt
Department: Information Technology
Reports to: Manager, Business Analysts
GENERAL DESCRIPTION / PURPOSE:
The role of the Technical Analyst is to act as a technical resource to provide software solutions that meet the technical requirements of Loram’s internal customers.
ESSENTIAL JOB FUNCTIONS:
Functional and Technical Skills
Create custom PL/SQL solutions within our ERP and mobile apps system.
Provide system administration functions for the mobile applications server on a regular basis.
Develop, test, and deploy code into the appropriate environment.
Identify and resolve complex production issues. Monitor system process to guarantee high uptime.
Prepare technical documentation for code and design changes, and debug, monitor, and troubleshoot end-user applications. Develops and implements procedures and documentation for software system testing, data validation, and training.
Generate and compile reports based on findings, complete with probable cause and potential solutions to systems issues
Create, test, and maintain EDI data mappings
Create basic reports from SQL/Oracle database using appropriate tools.
Operational Excellence
Partner with extended team business analysts to lead end users through training and testing by documenting user guides, training materials, business processes, and test plans, and then performing the required in-person reviews of the material.
Analyzes and creates software requirements and estimates for execution to determine the feasibility of design within time and cost constraints based on customer needs.
Design user-friendly and efficient applications utilizing internal or external resources for data entry, reporting, and system integration.
Confer with 3 rd party software solutions to ensure that the most effective and efficient method is chosen for integration.
BEHAVIORAL COMPETENCIES:
Action Oriented
Courageous Decision Making
Values Based
Passion for Results
Planning and Organizing
Problem Solving
REQUIRED QUALIFICATIONS:
Education: Bachelor’s Degree in IT/Computer Systems or similar technical field
Experience:
3+ years of technical analyst/developer or related experience
1+ year in a manufacturing environment
3+ years PL/SQL experience. Solid experience with PL/SQL development
Experience with ERP systems
Excellent verbal and written communication skills to convey complex technical solutions clearly to a group
Strong analytical and creative problem-solving skills
Excellent debugging and troubleshooting skills
PREFERRED QUALIFICATIONS:
3+ years of Enterprise resource planning (ERP) Systems experience preferably IFS
1+ years’ experience with mobile app workflow development preferably Novacura
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office deskwork, requiring sitting, walking, using phone & computer
May lift up to 30 lbs. occasionally
10% or more travel including international
Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment
REV May 2022
Loram is proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
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