Stagecoach Towing is looking for a dispatcher to perform a variety of dispatching duties to receive and route emergency and non-emergency telephone and radio calls; to dispatch drivers to calls for service; to operate a variety of communication equipment including radio, multi-line telephone, and computer systems; and to perform a variety of duties relative to assigned areas of responsibility.
Duties and Responsibilities
Ability to:
Perform a variety of emergency and non-emergency dispatch duties.
React calmly and effectively to situations.
Establish priority of emergency situations.
Effectively communicate and elicit information from callers.
Work a shift rotation, holidays, weekends, and evenings
Analyze and interpret maps.
Operate multi-line phones, radio transmitting system, and computer aided dispatch system.
Respond to and resolve difficult and sensitive inquiries and complaints.
Work independently in the absence of supervision.
Prepare and maintain a variety of files, records and reports.
Type accurately at a speed necessary for successful job performance.
Understand and follow oral and written instructions.
Operate a variety of office equipment including a computer, telephone and radio.
Interpret and apply Federal, State and local policies, procedures, laws, codes and regulations.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain cooperative working relationships with those contacted in the course of work.
Maintain mental capacity which allows for effective interaction and communication with others.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
Maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, writing and operating assigned equipment.
Job Types: Full-time, Part-time
Pay: $15.00 – $16.00 per hour
Schedule:
Ability to commute/relocate:
Experience:
Shift availability:
Work Location: One location
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