QualCast, LLC is an automotive aftermarket distributor selling its own brand of engine parts to engine builders, engine parts specialists and machine shops worldwide. The Customer Service Representative is the first person to answer a set of 4 telephone lines for global customers wishing to place orders for engine parts. We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Because of our international customer base, we are looking for English first, Spanish second, language skills. Knowledge of engine parts is not required; parts knowledge can be learned on the job. Excel skills necessary.
Responsibilities
Skills
Job Type: Full-time
Pay: $39,000.00 – $44,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
COVID-19 considerations:
As a non-retail company, there is no interaction with the public. Office staff have their own offices. Spacing inside is adequate to maintain proper distance.
Ability to commute/relocate:
Experience:
Language:
Work Location: One location
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Student Records Coordinator The Student Records Coordinator serves as a generalist providing critical and strategic...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> About us Green Energy Windows, best known for a lucrative and fun work atmosphere is...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> As a consistent annual member of the ‘Philadelphia 100’ and ‘Soaring 76’ fastest growing companies...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> DON DAVIS AUTOMOTIVE GROUP IS SEEKING AN AUTOMOTIVE SERVICE CASHIER Register for a VIDEO INTERVIEW...
Apply For This JobClass A OTR Team Drivers – Up To $5,300/wk (Team) + Benefits/Bonuses. CDL-A Teams and Solos Willing to Team Wanted...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Overview: McCue is a growing, well-respected, company with a culture that thrives on teamwork, delivering...
Apply For This Job