Express Employment Professionals Hiring for Intake Specialist/Data Entry ( Not Remote) Job at Shawano, WI Full Time

The Intake Specialist will provide families with services and assistance necessary to prevent and or alleviate energy-related emergencies from occurring, while promoting initiatives that result in a family’s long-term self-sufficiency.

Intake Specialist/ Data Entry Responsibilities:

• Must have a passion and outgoing personality for working with limited and low income households, excellent customer service, math and computer skills.
• Processing applications either in person with the customer or over the phone to establish the eligibility for energy assistance.
• Manage, service and support client accounts.
• Address client concerns and ensure the resolution of issues in a timely manner.
• Understand the client’s organization, procedures, internal policies, and business needs.
• Develop relationships with key users and provide feedback on product improvements.

Intake Specialist/Data Entry Requirements:

• Call Center Experience

Intake Specialist/Data Entry Pay:

• $17

Schedule:

• Monday-Friday
• 8:30am-5:00pm

Location:

• On-Site position
• Shawano, WI

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location