Gallano Trucking Inc Hiring for Dispatch Associate Job at Belvidere, IL Full Time

COMPANY OVERVIEW

Gallano Trucking is an experienced carrier specializing in flatbed and oversized loads. A family-owned business, we believe in developing positive, lasting relationships with our customers, so we can meet their transportation needs for the life of their business.

JOB DESCRIPTION

The Dispatcher Associate will contribute to the smooth running of our trucking operations by the efficient utilization of drivers and equipment while ensuring compliance with all transportation regulations including state and federal DOT requirements. The position is full-time and benefits are available.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Dispatch drivers effectively, efficiently, and profitably
• Plan drivers’ dispatch, assigning loads to drivers according to needs, driver capabilities, and equipment
• Interface daily with customers, in a courteous manner, using independent judgment when soliciting or turning down loads based on the economics of the situation, equipment specifications and driver availability, offering alternatives if the original schedule cannot be met and contact the customer to apprise them of any delay or other arrangement once load is accepted
• Track shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment
• Complete, accurate, and timely scheduling of trucks for product pickups, and coordinate product delivery schedules with customers
• Ensures all information (positive or negative) is immediately communicated to customers or elevated to management
• Plan routes for oversize loads and work with various authorities to obtain the necessary permits, routes, escorts, and other necessary items for specialized loads
• Communication: Act as primary coverage for incoming driver communications.

Respond to messages via telephone, Qualcomm, email and voice mail as soon as possible.

• Driver Satisfaction: Primary contact for drivers. Develop relationship with drivers.

Monitor and coordinate driver’s home time, productivity, training and other issues related to driver satisfaction. Coach drivers to be safe, efficient, and productive.

• Dispatch drivers in a timely, accurate, and efficient manner. Provide drivers with the information they need to serve external customers
• Ensure accurate information from drivers including driver status, projected time of availability, return to work, truck out of the shop, routing, driver related accessorial charges including, but not limited to, detention, load and unload codes
• Work with Maintenance and driver to monitor and coordinate tractor/trailer maintenance
• These duties are not all-inclusive to what may be expected in this job. Other duties and responsibilities are assigned as business needs require.

EDUCATION and/or EXPERIENCE

• 2 to 5 years experience dispatching over the road tractor-
• In-depth knowledge of dispatch practices and procedures as well as FMCSA regulations
• Knowledge and experience with oversize loads and ordering permits
• High school diploma or GED required, degree preferred

PERFORMANCE SKILLS

• Demonstrate the ability to multi-task
• Act effectively in ambiguous situations
• Work effectively in a fast paced environment and under pressure
• Organizational skills for planning, decision-making and executing with excellence
• Excellent verbal/written competencies and overall communication effectiveness
• Strong interpersonal skills with the ability to lead and work within a team structure
• Ability to learn and build upon Gallano Trucking and industry specific information

Gallano Trucking, Inc. offers a competitive wage and benefits package, including:

• Medical / Health Insurance
• Vision / Dental / Long-Term and Short-Term Disability
• Health and Childcare Flex Spending Plans
• 401(k) with company match
• Paid vacation
• Paid holidays

Please contact Chad at 815-332-2484 for additional details.

Job Type: Full-time

Pay: $16.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Belvidere, IL 61008: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location