Log In
Sign Up
Software & Technology
DYOPATH Hiring for Desktop Support Analyst Job at Mossville, IL Full Time
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
TITLE: Desktop Support Analyst
LOCATION: Mossville, IL – ONSITE
SHIFT: Monday through Friday from 8AM to 5PM
STATUS: Full-Time W2 with Benefits
SALARY: $22/hr – $24/hr depending on experience
About Us:
DYOPATH, a leading Managed Service Provider (MSP) was founded to empower organizations by delivering trusted IT solutions. At DYOPATH we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service and sustainability. Our team is passionate, fun, creative and courageous in communications.
Essential Duties:
The Desktop Support Specialist will perform the following key functions:
Installing, physically moving, changing/upgrading, and disposing of computer hardware and software products
Maintaining virus protection, OS service packs, general operations, and providing back-up and disaster recovery
Handling print queue issues
Performing hardware and software break/fix on computer equipment within our customer’s site
Managing PC loaner program.
Managing the PC refresh for the office.
Other Duties as assigned
Qualifications:
Outstanding people and communication skills to interact with other team members, customers, and management
Competencies: Communications, Customer Focus, Safety
Intermediate-level knowledge of network infrastructure
Experience with Windows, O365, ServiceNow (or similar), migrations/refresh, remote tools, printers, mobile devices, etc …
Ability to occasionally lift, move, and/or carry up to 50 pounds, and occasionally move up to 100 pounds with assistance
Requirements:
Bachelor’s degree from four-year college or university preferred and 5 years of related experience, or equivalent combination of education and experience
A+ certification a PLUS
Work Environment:
Fast-Paced, high activity environment
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.