Topforsport Hiring for Customer Care Specialist Job at Remote Full Time

Are you ready to help us develop an e-commerce business in Greece? Do you enjoy communicating with people, helping them with their problems and finding the most effective solutions? Do you have attention to detail and Greek language? Do you love running, football and/or fitness?

If your answers are ‘YES’, then just keep reading.

What will be your key responsibilities?

• daily communication with customers (email and phone)
• order processing (edits, notes, changes and cancellations of orders on customers request)
• tracking of shipments & communication with delivery companies
• claims (communication with the complaint department, processing the claim)
• short translations (blogs, product descriptions, social media posts)

What kind of knowledge, experience and personal characteristics do we need?

• native in the Greek language (very good written and spoken skills)
• English language on B2/C1 level
• freelancer (able to invoice us as an EU entity)
• customer-friendly approach
• organisational skills
• proactivity and flexibility – ability to learn new things and welcome changes, “quick on your feet”
• very good computer skills (training provided)

What can you expect?

• remote workspace
• part-time to a full-time job in an international fast-growing company (depending on traffic)
• fair and appropriate financial compensation according to your experience
• the informal and fast-growing team
• company benefits

To get a better understanding of what we plan to build, browse www.Top4Running.gr , www.11Teamsports.gr or www.Top4Fitness.gr. Please submit your application in English. We are looking forward to hearing from you. If you have any questions about the company or this specific role, don’t hesitate to contact us.