Univar Solutions Hiring for Customer Account Partner Job at The Woodlands, TX Full Time

A Place Where People Matter.

Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.

What You’ll Do

The Customer Account Partner (CAP) at Univar Solutions is responsible for the success of our customers! As the voice of the customer, you will act both as an advocate for our products and services, and as a champion for our customers. Your job is to ensure that Univar Solutions customers have the best possible customer experience while building and maintaining long lasting relationships. We take customer service seriously and this position is crucial to the organization’s success.

• Take proactive ownership of customer issues & complaints; trouble shoot problems, and see them through to resolution;
• Assist customers in achieving outstanding value from Univar Solutions by effectively and proactively handling all orders in a timely manner (beginning to end). Will optimally run with department requirements and standards on order entry and accuracy.
• Build and maintain strong professional relationships with customers and internal partners. Work cross functionally with all teams; raise unresolved issues to the appropriate internal teams.

What You’ll Need

• Bachelor’s Degree preferred; High School/GED degree required
• 3+ years B2B service management experience, with consistent track record and history of building successful relationships with customers.
• Strong interpersonal skills
• Proficient in MS Word, Excel, Outlook
• SAP and Salesforce experience a plus, but will train!

What We Offer

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 10,000 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

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