Univar Solutions Hiring for ChemCare Customer Account Partner Job at Dublin, OH Full Time

A Place Where People Matter.

Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.

Primary Purpose:

The Customer Account Partner (CAP) at Univar Solutions is responsible for the success of our customers. This is a demanding role that requires a unique skillset. As the voice of the customer, you will act both as an advocate for our products and services, and as a champion for our customers. Your job is to ensure that Univar Solutions customers have the best possible customer experience while building and maintaining long lasting relationships. We take customer service seriously and this position is essential to the organization’s success. This is the perfect role for someone looking to expand their knowledge in chemical distribution and continue to grow and learn within the organization. This role serves as a main customer contact on a day-to-day basis and provides support for oversight of order activities by achieving key deliverables. Supports Sales Account Managers, Account Representatives and customers by coordinating timely pickups with our internal operations team, our TSDF partners or with other carriers. A successful CAP will be expected to make decisions on behalf of the company in alignment with our financial objectives and customer satisfaction standards. All activities are to be managed in accordance with the company’s goals of safety, compliance, and code of conduct.

Education/Experience/Training:

• Bachelor’s Degree preferred; High School degree required;
• Minimum 3 years Customer Service experience with a dedicated customer portfolio preferred

Specialized Knowledge/Skills:

• 3+ years B2B service management experience, with proven record and history of building successful relationships with customers.
• Strong Communication Skills
• Proficient in MS Word, Excel, Outlook
• SAP and Salesforce experience a plus
• Knowledge of distribution, waste disposal regulation and processes preferred

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 10,000 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.