Solera Hiring for Customer Care Representative Job at North Fort Myers, FL Full Time

We’re hiring customer service rep!

Job snapshot:

• You will be providing customer service to people wishing to file new automobile insurance claims
• Working on site, at our office based in Fort Meyers, FL
• Full time, 40 hours per week
• $13.50 per hour to start
• Must be available to work any shift assigned by management, may also work 1 weekend day per week
• Health benefits and 401k options
• Paid training
• No sales involved
• Advancement opportunities after 6 months of working with us. you will be able to apply to any internal job postings (lead, supervisor roles etc)

About us:

Innovative technology. Committed employees. Superior customer service. Best-in-class processes. Thousands of companies make these claims every day. At LYNX Services, we offer the transparency to prove it. Through a unique combination of these four elements, we’ve led the U.S. Property and Casualty Insurance industry in claims servicing operations since 1994.

Every year, we manage millions of customer contact transactions through our two state-of-the-art national customer service center facilities located in Fort Myers, Florida and Paducah, Kentucky. We are the nation’s largest third-party manager of insurance claims and specialized call center/business process outsourcing services.

We provide a customized management process that drives consistent quality outcomes. That’s why leading insurers have chosen to partner with us for the management of auto glass, auto physical damage, first notice of loss and property/homeowners’ claims transactions. These insurers trust us to manage the policyholder experience, as well as optimize expenses and indemnity costs.

Our vast experience within the P&C insurance industry and related ecosystem has immediate applications in any organization that depends on growing and maintaining superior customer service relationships. We also offer specialized call center and business process outsourcing, delivering consistent and superior services, fully aligned with client-specific requirements.

LYNX Services is a wholly owned subsidiary of Solera Holdings, Inc. (Solera). Solera is a leading global provider of software and services to the automobile insurance claims processing and decision support industries. Solera is active in over 90 countries across six continents. The Solera companies include: Audatex in the United States, Canada, and in more than 45 additional countries; LYNX Services in the United States, Informex in Belgium and Greece; Sidexa in France; ABZ and Market Scan in the Netherlands; HPI and CarWeb in the United Kingdom; Hollander serving the North American recycling market; AUTOonline providing salvage disposition in a number of European and Latin American countries; IMS providing medical review services in North America; Explore providing data and analytics to United States property and casualty insurers; and Service Repair Solutions, a joint venture with Welsh, Carson, Anderson & Stowe, that provides solutions for the service, maintenance and repair market. For more information, please refer to Solera’s website at http://www.solerainc.com.

For consideration, please apply and our talent acquisition team will reach out to discuss.

Thank you for your time,

Talent Acquisition
Solera Holdings Inc.
www.Solera.com

Relatable Keywords/experience: customer service, call center, sales, bill collections, hotel, front desk, account manager, accounts payable, accounts receivable, client services, college admissions, door to door sales, outside sales, inside sales, tax office.

Job Type: Full-time

Pay: $13.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: One location