Sabre Industries Hiring for PC Support Specialist Job at Alvarado, TX Full Time

Scope of Responsibility: **The PC Support Specialist is responsible for maintaining, configuring, installing, and troubleshooting of company owned hardware and software systems. Provides IT related customer service and technical support to all user’s company-wide.
Essential Duties:

• Installs new or upgrades PC, printer, and accessory equipment for individual users.
• Maintains an accurate inventory of all PCs and PC-related equipment.
• Responds to assigned Help Desk tickets within established guidelines.
• Maintains favorable customer relations by handling requests in a tactful, timely and professional manner.
• Empowers end users by training and educating.
• Participates in after hours on-call rotation for the Production Support group.
• Interacts with network services and/or applications development teams
• Maintains current and high level of technical skill in field of expertise.
• Escalates more complex problems using Departmental resources and Product Support
• Performs other duties as assigned.

Position Requirements:

• Two-year degree in Computer Science or equivalent experience is required
• Up to 5 years hands-on support experience or equivalent
• Vendor-certified courses in current Microsoft Operating Systems are preferred.
• Regular and timely attendance is required
• Working knowledge of PC hardware, network printers, and phone systems.
• Working knowledge of Microsoft desktop operating systems and Microsoft Office products.
• Strong troubleshooting and problem-solving skills.
• Strong customer-service orientation at all times.
• Must possess demonstrated analytical and problem-solving skills.
• Must be able to effectively communicate with individuals within all levels of the organization.
• Must be dependable and motivated

• Physical Requirements: *

• Work may include frequent kneeling and stooping. Work may include lifting objects weighing up to and sometimes exceeding 50 pounds
• Occasional travel may be required

Sabre Wide Cultural Elements: *
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• Integrity-_ We are integrous. We build trust and respect every day and it is the foundational value we stand tall on._
• Commitment – We stay committed. We empower each other to take ownership of our goals and we execute together.
• Innovation– We remain innovative. It’s in our nature to deliver the highest quality and best in class solutions.
• Connection-_ We are connected. We connect our diverse cultures and will continue to connect the inclusive communities we serve._

Sabre Industries is an Equal Opportunity Employer: M/F/Vets/Disabled/Sexual Orientation/Gender Identity*

• Location: 8653 E Hwy 67, Alvarado, TX 76009*

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Location: 8653 E Hwy 67, Alvarado, TX 76009

Job Type: Full-time

Application Question(s):

• What are your salary requirements?
• Will you be able to reliably commute or relocate to Alvarado, TX 76009 for this job?

Experience:

• Help desk: 2 years (Required)
• Windows: 2 years (Required)