Relationship Manager, MBA Career Management, Wharton School
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Relationship Manager, MBA Career Management, Wharton School
Job Profile Title
Coordinator B
Job Description Summary
Reporting to the Sr. Associate Director of Employer Engagement, the Relationship Manager (RM) manages entire life cycle, from initial outreach and cultivation, to year-over-year expansion and partnership development of relationships with a diverse set of employers by serving as primary contact for all aspects of engagement across mature and enterprise sectors, in support of Wharton MBA students internship and full time job searches, both domestic and international. With recruiting and talent pipeline management changing rapidly, this role is expected to fully understand the current landscape as well as anticipate and adapt to trends in MBA talent acquisition. This knowledge is mission critical to the success of our stakeholders, by making it seamless and easy for employer partners to work with the MBACM office to identify talent as well as offer proactive, value-add service levels at every point in the recruiting calendar. This role works in significant partnership with Senior Associate Directors on Industry Team(s) to add insights to employer conversations from student advising, and vice versa, to foster data-driven, company specific, recruiting strategies. This position requires creativity to draft custom tailored employer engagement plans, attention to detail to plan and executive employer strategies as well as adapt and iterate to changes, and a genuine interest in working to deliver best-in-class service for companies recruiting at Wharton.
Job Description
This highly collaborative role sits at the intersection of students and employers and plays a significant role in driving student offer success and larger MBACM Team satisfaction. This position may include some or all of the following responsibilities for their assigned industries that will fluctuate over the academic year:
The RM serves as a co-liaison with student professional clubs and MBACM advisor(s) to support club adoption and usage of career management tools, supporting club business development and partnering with club leaders to identify target companies and contacts to institutionalize relationships and grow engagement. In addition, the RM may help to plan and attends treks, club-sponsored career events, and support year-over-year club leadership succession and transition of knowledge sharing.
The RM manages the recruiting platform (CareerPath) utilized by all recruiters and students, including requests for in-person and virtual engagement, such as job postings, events, interview schedules, coffee chats, ‘CM OpportunityWeeks’ and ‘Enterprise Insights’ events across mature and enterprise recruiting. The RM is responsible for scheduling interviews and signups for employer recruiting and student-to-alumni connectivity events, with a high degree of attention to detail to ensure success as well as working to support post event survey outreach and review with an improvement mindset.
The RM serves on various, integrated internal project teams to build out best-in-class initiatives across marketing, events, business development, and technology improvements, including MAP, Wharton Alumni Career Chats platform, Enterprise Recruiting Lab, Peer Career Chats program, Alumni Supporting Careers program, and enhancing CareerPath features.
The RM is responsible for staying up-to-date on key recruiting statistics and trends, educating students and staff on industry hiring trends, company-specific updates, and the recruiting processes for various industries, using channels such as CareerPath recruiting platform, MyWharton, Salesforce platform, and our proprietary ‘My Action Plan’ (MAP) platform.
Lastly, the RM provides input and information for planning each upcoming recruiting year by month and forecasted budget needs by month; analyzes and recommends policy changes related to the recruiting process as part of an office team such as offer deadline and policy non-compliance; solicits student and employer feedback through various means, such as surveys and focus groups to make data-driven decisions; develops and executes communication strategies that are on MBACM brand and templates to stakeholders along with senior administration.
Bachelor’s degree required. A minimum of three to five years of prior work experience in MBA recruiting services or direct industry experience preferred; or equivalent combination of education and experience. A strong customer service mentality and client management skills including solid presentation and outstanding inter- personal skills as well as ability to manage multiple tasks. Excellent organizational capabilities, attention to detail, and demonstrated ability to work independently or as part of team in order to support both students and employers. A solid understanding of career development and recruiting process or related areas in either business or in an academic setting. Good knowledge of business and business careers along with strong written and oral communication skills. Highly skilled at using PC-based systems/applications and prior experience with internet based research. Intermediate Microsoft Excel skills desired. Must be flexible and respect confidentiality.
Job Location – City, State
Philadelphia, Pennsylvania
Coordinator B
Department / School
Wharton School
Pay Range
$43,919.00 – $62,727.00 Annual Rate
Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
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