Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Posting Title:
Financial Aid Administrator
Department:
UNT-Financial Aid-164860
Job Location:
Denton
Full Time/Part Time:
Full-Time
Retirement Eligibility:
TRS Eligible
Additional Retirement Information:
For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php.
Salary Information:
$43,000
Department Summary:
The Financial Aid & Scholarships (FAS) department is committed to helping students achieve their educational goals by providing financial guidance and assistance within the guidelines of regulatory requirements. Through educational endeavors and student outreach, FAS remains a vital contributor to UNT’s enrollment success.
Position Overview:
This position is responsible for managing a student financial aid caseload, processing of aid adjustments, assisting with office-wide quality controls, and counseling students regarding financial aid to include eligibility requirements, available financial aid options, and the requirements for the renewal and retention of aid programs. Position serves as main point-of-contact for internal inquiries regarding a student’s financial aid status and for ensuring that student inquiries have been resolved. Serves as back-up to the customer service team. This position must possess a deep understanding of federal, state, and institutional financial aid and scholarship policies in order to effectively counsel students and assist with the accurate and timely processing of their financial aid.
Minimum Qualifications:
Bachelor’s Degree in related field and three years of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience. As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.
Knowledge, Skills and Abilities:
• Proficiency in Microsoft Office.
• In depth knowledge of financial aid processes, policies and procedures or ability to quickly assimilate.
• Ability to problem-solve, multi-task and organize in a fast-paced collaborative environment.
• Ability to effectively communicate.
• Develops and maintains effective working relationships.
Preferred Qualifications:
• Experience working in a financial aid office.
• Demonstrated strong writing skills.
• Have documented presentation involvement.
• Proficient in the operation of personal computers and be able to learn new software programs rapidly.
• Able to engage and communicate enthusiastically to diverse populations in a positive, courteous, and professional manner.
• Bilingual.
Required License / Registration / Certification:
Obtain clearance to NSLDS within 30 days of hire.
Work Schedule:
Monday through Friday, 8am to 5pm, with occasional evenings/weekends
Driving University Vehicle:
No
Security Sensitive:
This is a security sensitive position
EEO Statement:
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title:
Financial Aid Administrator
Physical Requirements:
Carrying, Sitting, Writing, Talk or Hear, Pulling , Pushing, Reaching, Standing, Grasp, Lifting up to 25 pounds, Twisting, Walking, Ability to communicate
o:
Manages a financial aid caseload to help ensure accurate and timely administration of student financial aid.
o:
Processes manual aid adjustments and completes various quality control reviews.
o:
Serves as main point-of-contact for internal inquiries regarding student aid and ensures student aid related inquiries are resolved in a timely manner.
o:
Serves as back-up to the customer service team.
o:
Participates in financial aid presentations, training, and outreach.
o:
Attends and completes trainings as assigned to include a review of Federal Student Aid and Texas Higher Education Coordinating Board written guides.
Posting Number:
S7138P
Quicklink for Posting:
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