Full Job Description
Position Details
Job Summary: The Referral Specialist is responsible for obtaining referrals and/or prioritization necessary for scheduled tests, procedures, and surgeries. Additional responsibilities include, but are not limited to, maintaining up-to-date information and documentation in the EMR system, which includes requesting records and scanning them into the system. The role involves patient care coordination, tracking authorizations pending with insurance providers, and communication with patients regarding referrals, tests, procedures, and more. This position operates under the supervision of the Director of HAN (Health Access Network).
Environmental Hazards: Potential exposure to hazardous materials, hot and cold environments, and bloodborne pathogens.
Physical Requirements: Ability to lift and carry up to 20 pounds, stoop, reach, stand, walk, use fingers, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.
If you are viewing this job posting outside of the official OSU job application website, please visit jobs.okstate.edu to apply and submit your resume.
Special Instructions to Applicants
Education & Experience Position Qualifications: Required:
Skills, Proficiencies, and Knowledge: Leadership, communication, customer service, multitasking, and computer skills are essential for this position. Knowledge of proper cash handling/payment procedures is also necessary. Strong organizational skills, effective communication, and customer service skills are crucial. Proficiency in word processing, typing at a minimum of 25 words per minute, and computer experience are essential. The ability to work collaboratively as a team member with colleagues, logical thinking, and determining the next steps independently is required. Initiating assignments without prompting, maintaining productivity in terms of quantity and quality of work, and effective planning and organization to maximize departmental resource utilization are expected.
Preferred: Experience as a Medical Assistant is preferred.
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