Location: New Castle, DE
$26.70 per hour ($55,543 annualized)
Opening Date: July 5, 2023 Closing Date: August 7, 2023
I. POSITION SUMMARY
Performs office, computer, warehousing, clerical and administrative duties within the department.
Employee may be called upon to perform additional duties as assigned. Shift hours will vary
according to operational needs. Inherent to all work are required safety and essential training
responsibilities. The employee is responsible for following established safety practices while
performing assigned duties to protect self, co-workers and the public from personal injury and to
prevent damage to Authority property.
II. ESSENTIAL DUTIES AND RESPONSIBILITIES
* Assist with routine office duties to include telephone/radio coverage, transmitting
necessary correspondence to respective personnel, and typing and copying
correspondence as needed
* Answers and promptly routes all incoming calls and messages to the appropriate
department in a professional and courteous manner
* Prepares correspondence on behalf of the department staff
* Maintains accurate, complete and up-to-date files which include records, databases,
and work orders
* Fills work order supplies in time for pick-up or delivery as required
* Maintains up-to-date knowledge of part/supply locations for timely work order
* fulfillment
* Performs data entry in the Authority’s Computerized Maintenance Management
System platform
* Creates requisitions and processes accordingly
* Maintains up-to-date knowledge of warehouse inventory; including supply types
and quantities of all parts and supplies
* Mail pick-up, delivery and distribution; including certified/registered mail
processing
* Effectively operates the Authority’s metered postage system
* Provides the highest level of customer service and professionalism to all internal
and external customers
* Other duties as assigned
III. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
* Knowledge of standard office practices and procedures
* Ability to prepare reports, memos, letters and documents
* Ability to communicate clearly and effectively, in a courteous manner, both orally and
in writing
* Ability to operate office equipment to include personal computers and work
order/CMMS platforms
* Basic knowledge of MS Word and Excel programs, spreadsheet and e-mail
applications, facsimile, and photocopiers
* Working knowledge of radio communication procedures
* Ability to establish and maintain effective working relationships with others
* Ability to provide superior customer service to all internal and external customers
IV. REQUIRED EDUCATION AND EXPERIENCE
* High school diploma or equivalent or equivalent related experience
* Computer skills such as Word, Excel, and Outlook
* One (1) year clerical experience
* Two (2) years clerical experience preferred
* Two (2) years of parts location and cross referencing preferred
V. LICENSES, REGISTRATIONS, AND/OR CERTIFICATES
* Valid driver’s license
* Valid forklift certification preferred
VI. SPECIAL REQUIREMENTS
* Subject to a background investigation and pre-employment physical and drug test
* Delaware River and Bay Authority requires all employees to have direct deposit with a
financial institution or enroll in the payroll card program to receive their bi-weekly pay
* May at times be required to adjust daily hours to maintain work activities to meet daily
operations
* May be required to perform during emergencies and inclement weather
If you are interested in applying for this position please complete the on-line application at
www.drba.net. In addition to the online application, please attach a current resume.
The Delaware River and Bay Authority is an Equal Opportunity Employer
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