Job Description
As part of the larger Performance Driven Marketing (PDM) team, the Marketing Activation Lead is a cornerstone role in building and scaling world-class modern marketing capabilities at General Motors. This role plays the build and activate role for scaling out modern marketing technology tools, technologies, and principles that span across General Motor’s brands.
You’ll be responsible for leading the strategic and technical build of marketing programs at GM and influencing the tools and technology implementation of our Marketing stack. You will build out the framework, strategy, scale and optimize the campaign operations at a global scale.
This role requires a self-starter, with deep expertise in the marketing technology and customer experience best practices. We are looking for a creative problem solver and collaborator who can establish vision and sell-in across a diverse and matrixed group of stakeholders. A proven track record with a deep understanding of Marketing Journeys and Campaign Operations. Ability to develop solutions and requirements for implementation teams to strengthen and scale marketing technology and the willingness to champion change.
Duties and Responsibilities
Lead campaign activation tasks across AEP, AJO, Adobe Campaign, Workfront and other MarTech tools
8+ years of relevant professional experience with a background in marketing technology and campaign strategy.
Expert in Email Service Operations and SMS Communications
Expert in MarTech tools and solutions, including customer data platforms, email service providers (ESP), marketing automation, personalization engines, content / experience management, journey orchestration tools, and more
Deep strength in ability to translate campaign requirements into target audiences for cross-channel activation
Hands-on experience with customer-level event and attribute data for audience segmentation, targeting, and measurement
Deep understanding of the marketing operations best practices with extensive industry knowledge of personalized marketing
Understanding of modern marketing technology architecture and roadmap including the customer data platform (CDP), data management platform (DMP), AI / ML personalization engines, attribution approaches, identity resolution, email & text service provider (ESP / SMS), digital assess management (DAM), etc.
Partner with GM functional teams to deliver best in class CRM/CLM operations across GM
Ability to influence the Martech strategy and deliver closed looped marketing
Work in deep partnership with PDM peers to craft a comprehensive PDM toolkit and flawless product operating model resulting in a well-oiled machine for the enterprise
Responsible for translating business and marketing expectations into strategies, capabilities, and scale them across the enterprise
Work closely with creative agency’s to ensure continuity in operation
Demonstrate thought leadership in the role
Additional Job Description
10+ years of relevant professional experience with a background in marketing strategy and marketing analytics
Experience in tagging, data enrichment and cross-channel identity resolution.
Direct experience working in a diverse, matrixed cross-functional teams to collaboratively define data-driven strategy, approaches, and division of labor to drive business impact
Strong influencing skills and an ability to navigate through complex decision-making processes with multiple stakeholders
Excellent ability to break down and communicate complex ideas into actions and present to senior level leaders
High level of ownership, quantitative savvy, and entrepreneurship
Compensation:
The expected base compensation for this role is: ($90,223- $144,122). Actual base compensation within the identified range will vary based on factors relevant to the position.
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits:
#LI-Remote, #gmremote
This is a remote position, the selected candidate can reside and perform the work from anywhere within the United States. We are unable to consider candidates who require sponsorship.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual’s protected characteristics. For purposes of this policy, “protected characteristics” include an individual’s actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at ~~~ or call us at ~~~. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.?
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
Our Company (~~~/)
Our Culture
How we hire??????? (~~~/)
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at ~~~ .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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