Call Center Representatives
Qualifications
•Equal to completion of four years of high school required
•Strong computer skills are required and must type at least 35 WPM
•Very good organizational skills are required
•Ability to listen and document simultaneously is required
Responsibilities
Call Center Patient Access Specialist to perform a variety of duties to facilitate patient access to physician practice services throughout the Network under the general direction of the Manager, Team Leader, or designee.
•This role is responsible to answering incoming calls to facilitate entering orders, scheduling appointments, enter prescriptions for the physician’s review, documentation of phone contact with patient, management of the electronic faxes, release of information compliance, inform patients of test results, as well as any other tasks assigned to the Call Center.
•They will work as a liaison between physician offices and other departments to ensure coordination of patient care and patient satisfaction.
Job Type: Full-time
Pay: $18.00 – $21.00 per hour
Benefits:
Healthcare setting:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
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