The Verification on Benefits (VOB) Specialist is responsible for checking eligibility for all RCA patients seeking treatment in any of our programs. The process for verifying benefits includes using online tools, contacting insurance companies via telephone to verbally verify benefits, assisting all Mission Center staff in the education of our potential patients benefits and/or assisting in all day to day processes involving insurance.
The VOB specialist will exercise compassion and care in every single interaction while working expeditiously to provide accurate eligibility checks for our patients seeking treatment from drugs and alcohol.
Specific Responsibilities:
Education and Experience:
Knowledge/Skills/Abilities:
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