Your Employment Solutions Hiring for Customer Service Support – Monday to Friday! (106) Job at Provo, UT Full Time

Customer Service | Support | Hiring Immediately | Actively Hiring

CUSTOMER SERVICE SUPPORT WAGE: $17.00/hr

Immediate customer service support opening available now. Start as soon as 3 days.

Your Employment Solutions (YES), a leader in the Utah jobs market, is currently hiring customer service support for a manufacturer in Provo, Utah!

REASONS YOU’LL LOVE WORKING FOR YES!
We care about you and work hard to match you the right job! One that fits your skills and needs! We’re a 5X winner of best places to work and Utah’s best of state staffing agency!

CUSTOMER SERVICE SUPPORT JOB DESCRIPTION:
Under the direction of the Customer Experience Lead, the primary responsibility of the Customer Experience Representative is to ensure the retention of profitable customers by actively listen to customers, being empathetic towards their problems, and being efficient in providing value added solutions.
Some of your day to day tasks:

• Interacts with customers, company sales team, and service representatives before and/or after a sale, via telephone, email, and other platforms.
• Responds to customer inquiries and resolves ordering, scheduling, shipping, or invoicing problems
• Collaborates with business leaders and cross-functional teams as a customer advocate to integrate client feedback and experience into decisions on processes, products, and service offerings

CUSTOMER SERVICE SUPPORTJOB REQUIREMENTS:

• 1-2 years customer service experience, preferably in a call center environment.
• Excellent communication skills are essential
• Must have a problem solving and continuous improvement mindset
• Consistent and punctual attendance is required
• High School Diploma or equivalent
• Must Speak English, but Bilingual Spanish is always welcome

CUSTOMER SERVICE SUPPORT SHIFT:

• Day Shift: Monday – Friday | 8:00AM – 5:00PM

CUSTOMER SERVICE SUPPORT WAGE: $17.00/hr Paid weekly

CUSTOMER SERVICE SUPPORT BENEFITS: (After meeting 320 hours which is when additional incentives, benefits, wage increases, and retention bonuses can take effect) These include:

• Accrue 8 hours of PTO per month
• 7 paid holidays
• medical & dental benefits
• 401k match up to 4%
• Health care & dependent care flexible spending accounts
• Life insurance
• Short Term and Long Term Disability insurance
• Employee assistance program
• Educational assistance program
• Industry Perks on firearms, targets, optics, range passes, and many other products.
• Access to PERK Now discount app that offers discounts on food, travel, entertainment, services etc.

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Customer Service | Support | Hiring Immediately | Actively Hiring

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Application Question(s):

• How many years of experience do you have in customer service/ call center?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: One location