Wor-Wic Community College Looking for Enrollment Specialist Full Time

Job Number: FY22-00254

Primary Function

This position is responsible for assisting with enrollment management efforts, including enrollment communication, data
entry and report development, customer service coordination and training, and student assistance. This position may be required to
periodically work evenings and weekends, including the annual commencement.

Essential Duties

The following
list is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills or working conditions associated with
this position.

• Works with the college’s advising database to ensure data is accurate and that required reports are developed and
  maintained; creates charts, graphs and other documents to report advising data; ensures that all advising reports are accurate; delivers
  reports in a timely manner to department leadership; and updates communication management as needed to accurately reflect advising center
  processes
• Works within the college’s customer relationship management system to ensure that data is accurate and that required
  reports are developed and maintained; creates charts, graphs and other documents to report enrollment data; ensures that all enrollment
  onboarding reports are accurate; delivers reports in a timely manner to department leadership; and updates communication as needed to
  accurately reflect enrollment onboarding processes
• Works with the college’s student information system to ensure data is accurate
  and that required reports are developed and maintained; creates charts, graphs and other documents to report student data; ensures that all
  student reports are accurate; delivers reports in a timely manner to department leadership; and updates communication as needed to
  accurately reflect division processes
• Provides office support for the student services division, including but not limited to
  preparing correspondence and reports, photocopying, scheduling appointments, scanning and filing documents, entering data, handling incoming
  telephone calls, making outbound calls, working on projects across multiple departments and providing coverage for the student services
  reception desks
• Assists the associate dean of enrollment management and student services with enrollment coaching processes,
  including management of the online appointment scheduling platform, and updates reference materials for enrollment coaches and new
  students
• Onboards new users to CRM Recruit, CRM Advise and Ellucian Colleague
• Performs other duties as
  assigned

Minimum Requirements

• Associate degree in a relevant field
• Four years of office
  experience
• Excellent Microsoft Word and Excel skills
• Database, mathematical, organizational, human relations, teamwork, and
  oral and written communications skills

Supplemental Information

This is a full-time standard support
staff position.

Days and Hours of work are:

• Mon. – Fri., 8 a.m. – 4:30 p.m. (1 hour lunch)
• This position may be
  required to periodically work evenings and weekends, including the annual commencement. 

It is important that your
application show all the relevant education and experience you possess. Please do not use “See Resume” or similar language in the job
application, even if a resume is required. Applications may be rejected if incomplete.

Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions of this position. The college reserves the right to change
or reassign job duties, or combine and/or eliminate positions at any time.  

Applications received by April 10 will be given first
consideration; the position will remain open until filled.