Williams College Looking for Access Services Equipment and Reserves Specialist Full Time

Opening Details

Are you a friendly, self-motivated, and tech-savvy individual who enjoys working evenings? Williams College Libraries is seeking someone to be a first point of contact for library visitors ensuring each person who encounters the library is greeted and treated graciously, working Sunday through Thursday 2:30 pm – 11:30 pm.
If you value diversity and want to be a part of a team that is actively working to ensure people of all races, genders, abilities, and religions are equitably welcomed into the libraries as colleagues and patrons, we welcome your application.
Williams, a liberal arts college located in western Massachusetts, has built its reputation on outstanding teaching, scholarship, and academic excellence. We are deeply committed to our employees, providing tuition assistance, excellent benefits, and a warm and welcoming professional environment. We are looking for candidates who share our values in prioritizing diversity, equity, inclusion, and accessibility.

Responsibilities

Your responsibilities will include co-managing approximately 25 student assistants and working collaboratively with colleagues to ensure accessibility for both Sawyer and Schow Libraries. You will provide the best experience possible through supervision of the Services Desk,  provide assistance to library patrons in resource use, and facilitate access to our collections and services. You will work with faculty to maintain the Reserves collection. Finally, you will manage the equipment (laptops, headphones, chargers, etc) lending pool. 

Qualifications

Required:

• You have earned your Associate’s degree or an equivalent combination of education and experience 
• You are an accomplished customer service provider
• You are detail-oriented, but when mistakes happen, you take ownership and steps to correct them effectively and efficiently
• You quickly learn new systems and technology and have experience with Google Suites or similar programs
• You are comfortable in seeking answers and solutions from departments from across campus and the broader community; you are able to work in an environment with many moving parts and people, and you are able to be flexible with processes and workflows
• You possess the ability to manage heavy book carts and organize books on shelves, with or without accommodations

Preferred:

• You have supervisory experience  
• You have experience working in higher education, libraries, or a field with comparable job requirements and balancing priorities

Application review will begin on April 5, 2022, and will continue until the position is filled. Pay ranges from $17 to $20 per hour, Job band 18.  Please visit https://staff-careers.williams.edu/ to apply.

Conditions of Employment

Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. COVID-19 vaccination with booster or approved exemption and participation in our testing program is required as a condition of employment at Williams.

Equal Employment Opportunity

Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at (413) 597-2681 or email at [email protected].