Part Time Help Desk Support
Wharton County Junior College
Salary: $12.56 Hourly
Job Type: $ATSJobType
Job Number: 2402 S 009
Location: Wharton, TX
Department: VP of Strategy, Enrollment Management, & Technology
Closing: $Closing
General Description
This position will work remotely and from WCJC Wharton Campus as needed to efficiently support the college’s IT requirements.
The Part Time Help Desk Support is responsible for providing excellent customer service supporting first line response for students, faculty, and staff requiring assistance with information technology request. This position filters and escalates appropriate service requests to the Help Desk Technician or the Help Desk/Training Coordinator. Full job description can be viewed by clicking this link and searching the job title.
Requirements
This position requires a High School diploma or equivalent. One (1) year of current office work experience or equivalent education (30 college credit hours) or a combination of work experience and education is required. Basic knowledge of internet browsers, operating systems and basic trouble-shooting techniques is required. Experience answering telephones, communicating effectively with a diverse end-user population, and providing instructions to users is required. A criminal background check is required.
To be considered for this position, all qualified applicants must attach to their online application the following documents:
All documents must be attached to one online application to be considered. Please re-open your application form to verify all documents are properly attached.
To apply, please visit https://www.schooljobs.com/careers/wcjc/jobs/4399145/part-time-help-desk-support
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