Westgate Resorts Looking for Team Member Services ( HR) Generalist Full Time

Company Description

The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether they’re artists attending the Sundance Film Festival, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe. Join our team and with us welcome the world to Park City.

Job Description

The Team Member Services (HR) Generalist is a vital role at Westgate Park City Resort & Spa’s. You will have the opportunity to be more than just an HR person; you will be part of creating a dynamic culture and work on a team that collaborates and has the desire to raise the bar. You will help oversee all Team Member Service’s functions.

You will support the management of the Team Member Services (Human Resources) department and assists in overseeing benefits administration, employee relations, communication to departments and team members, career development of team members, wage & hour compliance, training, talent sourcing, and legal matters related to resort employees. This position reports to the Team Member Services Manager.

As the Team Member Services (HR) Generalist you will:

• Assist in ensuring compliance with employment laws, government agencies, and company policies and procedure (e.g. Occupational Safety and Health Act., Equal Employment Opportunity, Wage and Hour, Affirmative Action, employee records administration, etc.). Conduct annual HR compliance/standards self-audit.
• Oversee the maintenance of accurate and up-to-date personnel files on all employees.
• Oversee and facilitate training initiatives such as New Hire Orientation, Certified Field Trainers (CFT) program and works with Corporate L&D team to move forward L&D initiatives.
• Oversee J1 program in partnership with TMS Manager. Responsible for building and maintaining relationships with sponsors, agencies, and potential team members. Has extensive knowledge of all federal guidelines for J1 program and ensure compliance is maintained.
• Assist with leave programs such as FMLA, PLOA, Workers Compensation, etc.
• Assist in submitting required documentation in response to unemployment claims.
• Coordinate with Community Outreach Partner on Foundation activities and events.
• Take lead in Employee Experience initiatives as directed by TMS Manager.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Help coordinate management training in interviewing, hiring, terminations, promotions, performance review, safety, and anti-discrimination/sexual harassment.
• Assist with investigations of team member complaints.
• Assist with benefits programs such as life, health, dental and disability insurances, vacation, sick leave, leave of absence, team member assistance, and related educational programs.
• Assist in preparing team member separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
• Assist/support the TMS Coordinator in onboarding processes as needed.
• Assist in the training and development of TMS Coordinator as directed by TMS Manager.
• Assist Senior Recruiter with hiring fairs when needed.
• Supporting and developing the Team Member Services Coordinator.

Qualifications

• Ideal candidate will have hospitality experience
• Must have experience in disciplinary actions and terminations
• FMLA/ADA experience is desired

Requirements

• Minimum of 3 years of previous HR experience
• Bachelor’s degree (B. A.) from four-year college or university; and three to five years related experience; or equivalent combination of education and experience.

Additionally, the person must possess and adhere to the following core values:

• Integrity
• Passion
• Work Ethic

Additional Information

Why Westgate?

• FREE Epic Local’s Season Ski Pass (while supplies last)
• FREE Ski & Snowboard Equipment Rentals
• $2.00 in meals in Team Member Breakroom
• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Tuition Assistance
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs
• Westgate Resorts prides ourselves on the safety and health of our team members against Covid-19 and follows all applicable laws and guidelines.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Westgate Resorts