Western Michigan University Looking for Senior Director Alumni Experience Full Time

Senior Director Alumni Experience

Position Details

Posting Summary

College VP University Advancement-DIV

Executive Area VP University Advancement

Department University Advancement

Posting Detail Information

Posting Number S686P

Job Type Full Time, Regular

Pay Type Exempt/Salaried

Pay Grade I

Campus Location WMU-Kalamazoo – East Campus

Salary Range Pay is commensurate with qualifications and
experience, combined with an excellent benefits package.

Number of Vacancies

General
Summary

Partners with the Associate Vice President of Development and Alumni Relations to enhance the institution’s
relationship with its alumni community.

Major Duties

• Provides leadership, oversight, and strategic
  guidance for alumni relations work across the University. Ensures that team efforts are executed on time and within budget. Models and
  reinforces a collaborative approach. Maintains and promotes a diverse, inclusive, and equitable workplace environment.
• Partners
  with the University Alumni Association Board of Directors in developing programs that engage alumni and further the university’s goals
  and objectives.
• Oversees all aspects of the University’s alumni engagement program.
• Directs industry-leading
  initiatives to increase alumni engagement and reach. Encourages alumni participation in institutional events and programs. Leads alumni
  events and programs.
• Works with designated University departments to oversee the creation of an omnichannel plan for alumni
  outreach. Develops and distributes regular updates on alumni achievements, institutional news, and upcoming events. Monitors alumni
  engagement metrics and analyzes data to refine communication strategies.
• Maintains accurate alumni records, including contact
  information, career updates, and preferences for engagement and philanthropy. Ensures compliance with data protection regulations and
  ethical practices.
• Prepares reports on alumni engagement activities, event attendance, and campaign outcomes. Analyzes data to
  identify trends, assess the effectiveness of engagement strategies, and make recommendations for improvements.

Minimum Qualifications

• Bachelor’s degree in related field from an accredited institution.
• Eight
  years’ relevant experience.
• Experience within alumni engagement or higher education fundraising.
• Management
  experience at or equal to department head level.
• Experience with responsibilities requiring confidentiality, timeliness, customer
  service, prioritization, troubleshooting.
• Proficient in cultivating and fostering professional relationships with fervent
  dedication.
• Exceptional written and verbal communication skills.
• Strong organizational skills and attention to
  detail.
• Experience managing project budgets.
• Ability to work independently and collaborate effectively within a team.
• Knowledge of Council for Advancement and Support of Education (CASE) Alumni Engagement metrics.

Desired
Qualifications

Special Instructions to Applicants

• Internal applicants should use
  the WMU – Internal Application.
• External applicants should use the WMU – Application.
• In
  required documents, please attach a “writing sample” you have completed to demonstrate communication sent to to alumni at a
  previous institution.

Additional Position Information

• This is a two-year terminal position,
  with the potential to be renewed.
• Staff Compensation System pay grades and rates are available at: https://wmich.edu/hr/staffcompensation.
• Western Michigan University offers
  generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the
  employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, go
  to: https://www.wmich.edu/hr/enrollment-staff.

Physical requirements and working
conditions

• Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials
  less than 25 pounds.
• Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure
  to the outdoors or any number of elements.