Job Type: Part time
Job Number: JR-010082
Location: Home Office
you’re passionate about building a better future for individuals, communities, and our country-and you’re committed to working hard to play
your part in building that future-consider WGU as the next step in your career.
Driven by a mission to expand access to higher
education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of
student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from
academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students
graduate, creating a better tomorrow for themselves and their families.
**All Internal Candidates Must Apply by 3/24/22 to be
Considered for the Role**
Position Summary –
The Evaluator is a member of WGU’s faculty. The Evaluator is a
subject-matter expert and professional individual contributor with level knowledge within associated specialization/discipline. Evaluators
apply their own subject matter expertise and experience utilizing a rubric created by program and assessment development faculty and applied
consistent with WGU, Evaluation Department and team policies and procedures. The Evaluator crafts personalized, robust feedback to support
accurate scoring of student responses and in furtherance of student progress. Work plans and schedules for Evaluators are broadly defined
and require the Evaluator to develop specific work plans and schedules to provide accurate and fair evaluations, with helpful (robust &
personalized) feedback. Evaluators cooperate within and between teams to meet the department’s commitment to students for a quick evaluation
as defined by university leadership. An Evaluator maybe asked to contribute to the development of functional and organizational content,
practices and objectives to achieve goals in creative and effective ways. Such contributions may involve working with other functions within
the Evaluation Department and/or with other departments. High performing, experienced Evaluators coach/mentor team members and assist
Essential Functions and Responsibilities – List of significant responsibilities and essential duties that must be
completed in order to achieve the objectives of the position
The Evaluator’s work is situational and highly complex, requiring
analysis and evaluation of student responses to assessment task prompts to achieve a secure, valid and reliable determination of
competencies for degree programs.
The Evaluator applies university, department and team policies and procedures in scoring work and
crafting helpful, robust and personalized feedback to support students in developing competency and progressing with their degree program.
On occasion, an experienced Evaluator maybe called upon to create and implement methods to improve student success and evaluation
The Evaluators work is critical to each student’s experience and success at WGU.
The Evaluator works individually
and collectively, as part of a content-specific team, to meet individual, team and department objectives to be accurate, fair, helpful and
quick in an environment that is a great place to work.
The Evaluator works effectively and reports worktime accurately, in order to
be good stewards of the student’s tuition dollars.
The Evaluator maybe called on to resolve student concerns or address student
With general direction from a manager and course lead, Evaluators are self-managed, taking initiative and acting
independently in completing performance assessment evaluations consistent with standard practices and policies and our commitment to
students (i.e., accurate, fair, helpful & quick).
When faced with an unexpected student response, Evaluators are encouraged and
expected to collaborate with other evaluators, course leads and supervisors/ managers as needed to make a fair determination of competency.
To be successful, Evaluators must be well connected and coordinated within their team, project teams and any applicable
An experienced Evaluator maybe asked to propose or collaborate on new methods and procedures on new or
Knowledge and Abilities
Subject matter expertise and appropriate advanced degree(s)/credential(s)
relevant to evaluation content area
Work experience relevant to evaluation content area, strongly preferred
understanding, acceptance and adherence to the tenets of competency-based education and the split faculty model
Advanced strength in
written and oral communication
Demonstrated ability to discern evidence of competency within student submissions, including
unexpected forms of response
Demonstrated ability to use technology, adapt quickly to new processes and manage complex cognitive
Demonstrated ability to collaborate with colleagues to ensure validity and reliability of evaluation across multiple raters,
including deferring to the guidance of the team, course lead or supervisor/manager.
Demonstrated ability to properly identify and
refer student submissions for escalated care including but not limited to professional communication (i.e., articulation), originality,
excellence awards, support in opening student submissions, content assistance, technology support.
Problem solving skills:
Investigates appropriate resources and involves partners when appropriate. Future oriented. Assesses what will help or hinder achieving
goals. Focuses on what is important.
Interpersonal skills: Deals with others in a considerate, respectful, and unbiased manner.
Approaches conflict proactively. Solicits and shares feedback openly. Listens with empathy and maintains composure.
on facts collected from a broad knowledge of WGU’s goals and processes.
Adaptability: Corrects behaviors and communication style to
meet the needs of a wide range of situations. Tackles obstacles appropriately. Comfortable with ambiguity.
to others; does what it takes to get the job done. Actions are consistent with words. Follows through on commitments. Exhibits exceptional
Attitude: Displays commitment to the organization and to personal growth. Is self-motivated and able to motivate and
inspire others. Asserts self appropriately to champion ideas. Tells the truth in a direct and constructive manner.
Self-directs with a strong tendency for action. Leads the way to improve performance or processes. Displays keen interest in students and
background in Accounting is an advantage
This position is located in a home office
Disclaimer: This Job Description has been designed to indicate the general nature, essential duties, and
responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties,
responsibilities, and qualifications that are required of the employee to do this job. Duties, responsibilities and activities may change at
any time with or without notice. This Job Description does not constitute a contract of employment and the University may exercise its
employment-at-will rights at any time.
As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are
committed to diversity.
As an equal opportunity employer, WGU recognizes that our strength lies in our people.
We are committed to diversity.