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WellStar Health System, Inc Hiring for Sr HR Associate – HR Service Center Job at Marietta, GA Full Time
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Required Minimum Education: High school graduate or equivalent required.
Preferred Education: Bachelors’ degree in Human Resources or equivalent HR experience preferred
Required Minimum Experience: 2-5 years of relevant HR generalist or HR business partner or HR Customer service
experience
Required Minimum Skills: Ability to ensure the HR inquiries and transactions are resolved effectively, accurately,
and consistently. Have a deep understanding of HR Policy, Administration and HR processes. Excellent
communication skills and relationship management ability to work with employees at all levels and explain
programs/policies or resolve problems. Ability to work with confidential and sensitive material; able to work with
a high degree of accuracy, often in time-critical situations. Previous experience working in HR administrative
work, working with core HRIS systems. Strong business acumen with strong analytical skills. Ability to conduct
Root Cause Analysis to resolve issues and mitigate future risks
Overview
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.
Responsibilities
The Senior HR Associate in the HR Services Center is responsible for delivering HR’s administrative and
transaction services across a variety of HR areas. The associate responds to employee inquiries by
telephone, e-mail, or chat to provide resolution. Resolves mostly routine and some non-routine, more
complex problems and communicates solutions or requested information to the HR customer. The role also
analyzes an HR customer’s needs and completes appropriate transactions in the system. Refers to COE
team contacts for unresolved, high complexity problems and brings the issue to resolution. This position
reports to the HR Associate Team Lead / Manager.
transaction services across a variety of HR areas. The associate responds to employee inquiries by
telephone, e-mail, or chat to provide resolution. Resolves mostly routine and some non-routine, more
complex problems and communicates solutions or requested information to the HR customer. The role also
analyzes an HR customer’s needs and completes appropriate transactions in the system. Refers to COE
team contacts for unresolved, high complexity problems and brings the issue to resolution. This position
reports to the HR Associate Team Lead / Manager.
Qualifications
Required Minimum Education: High school graduate or equivalent required.
Preferred Education: Bachelors’ degree in Human Resources or equivalent HR experience preferred
Required Minimum Experience: 2-5 years of relevant HR generalist or HR business partner or HR Customer service
experience
Required Minimum Skills: Ability to ensure the HR inquiries and transactions are resolved effectively, accurately,
and consistently. Have a deep understanding of HR Policy, Administration and HR processes. Excellent
communication skills and relationship management ability to work with employees at all levels and explain
programs/policies or resolve problems. Ability to work with confidential and sensitive material; able to work with
a high degree of accuracy, often in time-critical situations. Previous experience working in HR administrative
work, working with core HRIS systems. Strong business acumen with strong analytical skills. Ability to conduct
Root Cause Analysis to resolve issues and mitigate future risks
