Waters Corporation Hiring for Regional Applications Manager, Americas at Milford, MA  Full Time

Reporting to Sr Director of Americas Sales, TA Instruments, this role of Regional Applications Manager manages Regional Applications personnel in the Americas Sales organization who supports the customer journey, passionate about on-market product sales.

Essential Duties and Responsibilities include the following. Other duties may be assigned

Staffs and trains team of regional applications personnel responsible for providing applications support of the customer journey as described below. As part of management duties, completes and maintains, and processes pertinent paperwork and records. In addition to managing the lab activities as described below, may personally participate in any of the activities as needed.
• Oversees the running of customer samples as needed to support the sales process. This includes managing all processes associated with this effort, including logging in samples, assigning responsibility, ensuring timely generation of data, issuing of high-quality written reports if necessary, resolving resource issues associated with generating data, maintaining labs in a safe, organized, and effective manner, and providing appropriate metrics for managing the process.
• Provides technical support for in-house or on-site customer product demonstrations as needed and requested by Sales. This includes managing all processes associated with this task including assigning individual Applications personnel, managing the physical scheduling of in-house laboratory space, and providing and maintaining in-house equipment.
• Effectively manages all demo equipment, which includes managing equipment to increase use of demo capital and managing process where existing instruments are sold as demo instruments and new units are ordered as replacements.
• Provides other miscellaneous support to organization that includes, but not limited to, support of trade shows and other customer focused events, may participate in the delivery of hands on training to customer groups either in house or on the customers premises.

Qualifications

• Bachelor’s degree in science, engineering or technology-oriented field required. Advanced degree such as MBA or technical masters preferred
• 3 – 6 years or relevant work experience in a laboratory environment, relevant industrial experience preferred
• Has a solid understanding of mechanical testing and instrumentations. Prior experience with TA Instruments Technology test instruments and WinTest software a plus
• 5+ years of successful experience in managing technical sales teams
• Strong leadership skills encouraging an environment of collaboration, teamwork, execution, and accountability required, with demonstrated ability to effectively manage cross functional teams across a matrixed organization
• Ability to travel by both air and ground carrier. Both domestically and internationally.(~30-40%)

Waters Corporation (NYSE: WAT), the world’s leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.