Waste Resources, Inc Hiring for Recycling Coordinator Job at Los Angeles, CA Full Time

About Us: Over the years we’ve been operating, we’ve never lost track of the importance of personalized service and an understanding of the neighborhoods in which we operate. To us, effective waste management includes making a positive contribution to the environment. We take care to consider not just our customers’ needs, but the needs of their neighborhood and the planet as a whole.

Summary: The Environmental Coordinator will manage citywide recycling programs and projects, ensuring proper retrieval of recyclable materials and the handling of required documentation and record keeping of collections. The Recycling Coordinator shall prepare monthly reports regarding site visits, waste audits, outreach activities, and any other information necessary. The Recycling Coordinator(s) shall fully cooperate with stakeholders in developing and implementing city-specific Customer Education Programs and will be a vital team member in the field.

This position is responsible for increasing company profitability by acting as a liaison between customers and the company, focusing on waste recycling/diversion goals and promoting waste minimization. This is achieved by monitoring and visiting customers to identify recycling opportunities, correct levels of service, note any recycling activities outside of Company’s contract, and keep customers up to date on new legislation and programs that may affect the Company and its customers.

Duties and Responsibilities:

• Provide logistical account support including, but not limited to: set up service confirmations and oversee accounts; increase/decrease service; identify waste problem areas; determine container types, sizes, and locations; establish a collection schedule; and identify customer employee/tenant training needs.
• Responsible for client communications, conflict resolution, and reporting on customer compliance.
• Conduct business site visits, research and analysis, waste assessments, and surveys.
• Prepare and maintain accurate records and reports.
• Coordinate recycling collection schedules to optimize service and efficiency.
• Sets recycling plans, goals, and initiatives in the community to minimize waste and encourage program participation and compliance.
• Conduct site visits of existing customers to identify recycling opportunities, correct levels of service, and document any recycling activities outside of Company’s contract (third-party diversion).
• Perform spot-checks on recycling and/or organic containers, and tag those that are contaminated or contain hazardous waste.
• Conduct spot-checks of collection routes to confirm that customers are contracted for services being rendered.
• Perform spot-checks of over-filled bins and contact the customer to correct services.
• Contact customers that are required to comply with state Mandatory Commercial Recycling and Organics Recycling to inform them of the laws and assist them with meeting compliance requirements. Note customers that refuse to comply so client city can follow-up.
• Contact customers in order to respond to Customer Service inquiries that require a site visit.
• Maintain database of third-party diversion and follow up with customers annually to confirm continued third-party diversion activities.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as resolutions/actions taken.
• Prepare and complete service contract forms.
• Take photos, note serial numbers of bins/carts, complete forms, and note any security/safety/access issues for each site visit conducted.
• Check to ensure that appropriate changes were made to resolve customers’ issues.
• Other duties as assigned by Managers/Directors.

Minimum Qualifications:

• At least two years of related work experience is required. Certified Recycling Professional preferred.
• Bachelor’s degree required, preferably in Environmental Studies or related fields.
• Familiarity with the state’s Department of Resources Recycling and Recovery (CalRecycle) regulations, waste/recycling services, and municipal ordinances may be substituted for educational requirements.
• Strong supervisory and leadership skills.
• Excellent interpersonal and customer service skills.
• Proficient with Microsoft Office Suite or related software.
• Must have reliable transportation.

Job Type: Full-time

Pay: From $64,480.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• What pay range are you looking for?

Experience:

• Environmental services: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location