Available Title(s):
1480-YN_ADMINPRO – Student Services Professional, 1481-YN_ADMINPRO – Student Services Coordinator/Advisor 1
Business Title:
Student Services Coordinator
Employee Type:
Admin. Professional
Time Type:
Full time
Position Term:
12 Month
Position Details:
Summary of Duties:
As a member of a cross-cultural team, the Student Services Coordinator will assist in carrying out the Office of Multicultural Student Services’ mission of facilitating” the best undergraduate experience for multicultural, first generation, and other underrepresented students through the provision of culturally relevant services to enhance their learning and development and foster their successful transition, adjustment, persistence, achievement, and graduation” from Washington State University.
The scope of responsibilities includes working closely with the MSS staff in the implementation of cross-center cultural programming, initiatives, and events. The scope of responsibilities includes providing comprehensive administrative support for the successful operation of the office, high level of service to students, timely and professional correspondence with internal and external constituents, and support of MSS wide programming and area specific programs and initiatives. This includes leading the selection, training, and supervision of MSS Student Office Assistants and assisting with administrative office tasks. The scope of this position includes leading the development, implementation, and assessment the premier university events for MSS which includes: Conexion (welcome and orientation event targeting new students of color), Fall Multicultural Graduation Celebration, MSS Student Recognition Ceremony, and Spring Multicultural Graduation Celebration. Additionally, it assists with planning and implementation of the premier MSS event, La Bienvenida, the bilingual Spanish-English new student orientation for WSU Pullman. The position will coordinate and/or assist in the visitation and tabling requests for MSS and the following partner Student Centers: First Gen Center and LGBTQ+ Center; Some night and weekend work are required.
Multicultural Student Services (MSS)
MSS is a Student Affairs area within the Dean of Students unit. To realize its mission, MSS provides strong academic advising and guidance, culturally sustaining support through ethnic affinity Centers, Mentoring Programs, and multiple opportunities for intercultural collaboration and leadership development.
Required Qualifications:
This successful candidate will begin at one of the below classifications depending upon their experience.
Student Services Professional:
Positions require a Bachelor’s degree and one (1) year of professional work experience in student services. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.
Student Services Coordinator/Advisor 1:
Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year for‐year basis.
Required Qualifications for all levels:
Evidence of successful experience with programmatic organizational skills: planning, implementation, and evaluation.
Demonstrated cross-cultural competency and commitment to developing cross-cultural competency skills; knowledge of and direct experience working with underrepresented, first generation, and/or high financial need students in a higher education setting.
Demonstrated knowledge and understanding of student development, factors impacting underrepresented student college experience, and effective academic and mentoring practices.
Experience creating and conducting presentations.
Extensive experience with Microsoft Office software.
Evidence of ability to work collaboratively and effectively with colleagues and constituents.
Demonstrated knowledge of and experience working with underrepresented, first generation, and/or high need college students.
Demonstrated familiarity with adjustment, transition, persistence, achievement, and graduation issues for underrepresented student populations.
Must possess, or be able to obtain at time of hire, a valid driver’s license.
Preferred Qualifications:
Experience counseling/advising students in a higher education environment.
Professional experience directly related to the design, implementation, and evaluation of academic programs, mentoring, and strategic planning at college level.
Demonstrated supervisory skills.
Experience facilitating professional development, training, supervision, and evaluation of personnel.
Bilingual skills: Verbal and written communication skills in English and Spanish.
Ability to form working relationships within the office, university, and outside agencies.
Ability and appropriate attitude to work as a member of a team.
To support WSU’s ability to attract talent in a competitive job market, this recruitment has been approved for a referral incentive payment of up to $1,000. More information regarding the hiring incentive payment program can be located on the HRS website: Hiring Incentive – Human Resource Services, Washington State University (wsu.edu)
Additional Information:
Area/College:
Student Affairs
Department Name:
Multicultural Student Services
City, State, Zip:
Pullman, WA 99164
Department Link:
Monthly Salary:
Student Services Professional: $3,379 – $4,120
Student Services Coordinator/Advisor 1: $3,751 – $4,575
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/.
WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.
For a more detailed summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Faculty-and-AP.pdf.
Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.
Overtime Eligibility:
Overtime eligible
FTE:
100%
This is a permanent position
Posting Close Date:
Applicants must submit their completed application by Monday, July 3, 2023 at 11:59 p.m.
Background Check:
This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Application Instructions:
All applicants must upload a cover letter and resume/cv to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.
External candidates, please upload all documents in the “Resume/CV” section of your application. Internal candidates, please upload all documents in the “Resume/Cover Letter” section of your application.
Documents may be submitted in one file or separate files.
Applicants are encouraged to upload as a PDF if possible.
Applicants will be requested to provide contact information for professional references within the online application.
Required Documents:
Resume
Cover Letter
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
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